Banker, Transaction

Standard Bank Group; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

A leading Africa-focused financial services group seeks a candidate to lead client engagements in Transaction Banking. The role involves managing client business plans, applying various flow solutions, and maintaining revenue across multiple product sets. The ideal applicant will have a strong background in the financial sector, particularly with institutional investors, and be adept at identifying cross-selling opportunities while ensuring client satisfaction.

Qualifications

• 3-4 years experience in Transaction Banking.
• Knowledge of Institutional investors preferred.
• Ability to integrate ESG imperatives into client planning.

Responsibilities

• Lead client engagements for an allocated portfolio.
• Perform analytics to maintain revenue and identify upsell opportunities.
• Manage all implementation documentation and client concerns.

Skills

Client Retention

Risk Management

Cross and Up-Selling

Interacting with People

Education

Advanced Diploma in Business Commerce

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To lead client engagements and client business plans for an allocated portfolio of multiple clients in a single location, to provide multiple flow solutions within a single solution set (i.e. Cash, Trade or Investor Services (IS)) AND a single solution in another solution set to maintain revenue and ensure client and solution satisfaction.

Essential Function:

Has a detailed understanding of Transaction Banking flow solutions and is able to apply them to the different client contexts

Analyses and understands existing clients, looking for ways to maintain revenue within allocated portfolio

Performs multi-client desk-top analytics with a focus on income within a one-year timespan

Understands the client need in the context of multiple flow solutions across multiple solution sets. Review and analyse the client portfolio to identify potential upsell and / or cross-sell opportunities across two product sets

Lead Transaction Banking client engagement across CIB (directly or as a member of a cross-functional CIB team i.e CST)

Escalate red flags to relevant area for resolution and inform Coverage (in a product house). Collaborate with product and other relevant teams to remediate solution issues with the potential to upsell and / or cross-sell

Owns and maintains client business plans with a focus on a one-year time span, and consults with all relevant Transaction Banking market contacts (TBCTs)

Takes solution and applies to client context

Prepare for the pitch using standard format for multiple solution sets. Engages Transaction Banking teams regarding preparation, roles (who does what / decisions required), and plans the client approach in terms of who to meet, how often, what is desired as an outcome

Position the standard offering in a compelling manner

Terms prescribed within Solutioning toolbox parameters

Acts as the primary contact for on-going client concerns, negotiations and prioritization, ensuring all deal pipeline deadlines are met to enable accurate projections. Communicates with the deal team, and captures commercial terms and mandates on the system.

Manage all implementation documentation requirements to meet time deadlines ( solutions set as part of the solution framework

Acts as the primary interface for client and represent the client “face” to teams, confirming satisfaction across multiple clients and solutions

Check client revenues against sales force plan and close any variance with clients based on projected revenues and conditions. Driving the optimal utilisation of new efficient products and services to drive commercialisation.

Prioritise and manage own work to deliver assigned tasks and take responsibility for own development and career progression to consistently deliver work and meet agreed targets

Qualifications

Type of Qualification: Advanced Diploma

Field of Study: Business Commerce

Experience Required

• Knowledge of Institutional investors (Funds, Asset Managers, CIS) is preferred.
  
  

Sales

Transaction Banking

3-4 years

Articulates the Transaction Banking value proposition in a compelling fashion. Closes the deal

3-4 years

Demonstrates and applies knowledge of the macro landscape to better inform client identification and planning

3-4 years

Identifies improvements and applies them to ensure that Sales processes are simplified

3-4 years

Integrates the client ESG imperatives into engagements, performance measures and client planning

3-4 years

Partners closely with solutioning and other teams to ensure that the evolving client context is influencing solutions

3-4 years

Works with and across teams to ensure that the client experience is realised. Works with teams to make sure that client processes, people and technology delivers what clients want

Additional Information

Behavioural Competencies:

• Articulating Information
• Developing Expertise
• Interacting with People
• Interpreting Data
• Making Decisions
• Producing Output
• Providing Insights
• Resolving Conflict
• Seizing Opportunities
• Showing Composure
• Team Working
• Upholding Standards
  
  

Technical Competencies:

• Client Business Case
• Client Retention
• Cross and Up-Selling
• Industry Knowledge
• International Market Knowledge
• Local Market Knowledge
• Product Development
• Risk Management
• Value Identification