Banker, Relationship, Enterprise Portfolio

Standard Bank Group; Durban; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading financial services group in South Africa seeks a Customer Consultant to offer sales and service support to small businesses. Ideal candidates should have a degree in a relevant field and 3-4 years of experience in personal banking, with a passion for contributing to economic growth.

Qualifications

• 3-4 years of previous experience in Personal/Consumer banking environment.
• Regulatory qualifications like FAIS required.

Responsibilities

• Provide virtual/branch-based sales and service functions.
• Support small businesses with financial and non-financial solutions.

Skills

Articulating Information

Convincing People

Active Listening

Organization Change Management

Education

First Degree in Business, Commerce, or related disciplines

Job description

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To provide a virtual/ branch-based sales and service function by adding value to small businesses requiring financial and non-financial (e.g., platform business) solutions, which enables customers to pursue their ambitions, allowing them to stimulate and contribute to the South African economy.

Qualifications

Type of Qualification: First Degree in a relevant field such as Business, Commerce, or related disciplines, often with regulatory qualifications like FAIS (Financial Advisory and Intermediary Services) required.

Experience Required

Relationship Banking (Client Coverage)

Business & Commercial Banking

3-4 years previous experience within the Personal/Consumer banking environment as a Customer Consultant/Personal Banker and/or Enquiries Officer is preferable.

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Establishing Rapport
• Examining Information
  
  

Technical Competencies:

• Active Listening
• Organization Change Management
• Risk Identification
• Risk Management
• Risk Reporting