Bank Receptionist

NHS; Noordwes; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading healthcare provider is seeking a confident Bank Receptionist to deliver outstanding service at Cygnet Kenney House. This role involves managing reception duties, ensuring a welcoming environment, and supporting the care team. The ideal candidate will have strong communication skills and experience in a similar role. Join us to make a positive difference in the lives of our service users while enjoying excellent career progression opportunities.

Benefits

Strong career progression opportunities

Expert supervision and support

Cycle to work scheme

Employee discounts

Healthcare and financial benefits

Qualifications

• Experience as a receptionist or administrator working with customers/clients.
• Diligent, accurate, and confidentiality-aware.

Responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors and notify the appropriate staff of their arrival.
• Answer and transfer incoming calls; take messages when appropriate.

Skills

Organized

Helpful

Multi-tasker

Communication

Education

GCSE Maths

GCSE English

Tools

Windows

Word

Excel

Outlook

Job description

We are looking for a confident Bank Receptionist with a passion for delivering outstanding service. You'll be working Bank Shifts (across 7 days when required), making a positive difference to the lives of the people in our care at Cygnet Kenney House.

Main duties of the job

At Cygnet, we support our people to grow their careers, gain new skills, and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.

About us

Cygnet was established in 1988. Since then, we have developed a wide range of services for individuals with mental health needs, autism, and learning disabilities within the UK. We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care. Our expert and highly dedicated care team of 10,000 employees empower 2,864 individuals across 150 services to make a positive difference to their lives through service-user focused care and rehabilitation.

Job responsibilities

• Provide a professional, welcoming reception experience.
• Greet visitors and notify the appropriate staff of their arrival.
• Ensure visitors sign in and out, and record patient movements appropriately.
• Answer and transfer incoming calls; take messages when appropriate.
• Sort and distribute post.
• Assist with general office duties as required.
• Keep the reception area clean and tidy.
• Promote safety and security for all site users and ensure staff comply with security protocols.

You'll be working at Cygnet Kenney House, our new hospital for women in Oldham, providing care for women with mental health needs. The facility includes three wards: Billington Ward (12-bed PICU), Baldock Ward (16-bed acute service), and Harben Ward (16-bed mental health rehabilitation).

What we offer

• Strong career progression opportunities
• Expert supervision and support
• Cycle to work scheme and employee discounts
• Healthcare and financial benefits

Candidate requirements

• Experience as a receptionist or administrator working with customers/clients
• Organized, helpful, and a good multi-tasker
• Computer literate (Windows/Word/Excel/Outlook or similar)
• Knowledge of telephone systems
• Polite, friendly, approachable, with excellent communication skills
• GCSE Maths and English, with good numeracy and literacy skills
• Diligent, accurate, and confidentiality-aware

Successful candidates will be required to undergo an enhanced DBS check.