Automotive Parts Advisor

Placements24; Paarl; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Employee discounts on parts

Job summary

Placements24 is actively seeking an experienced Automotive Parts Advisor to lead the parts department in Paarl. You will assist customers and workshop technicians with parts inquiries, ensuring accurate identification and sourcing of the correct components.

Responsibilities include maintaining inventory levels, ordering and receiving parts, processing orders in the dealership management system, and offering technical information on compatibility and installation.

Qualifications

• Previous experience in an automotive parts department.
• Solid knowledge of automotive components and aftermarket parts.
• Familiarity with parts cataloging systems and inventory management software.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment with strong organization.

Responsibilities

• Assist customers and workshop technicians in identifying and sourcing correct parts.
• Manage inventory levels, including ordering, receiving, and stocking parts.
• Process parts orders accurately using the dealership's management system.
• Provide technical information and advice on parts compatibility and installation.
• Maintain a clean and organized parts department.
• Handle customer inquiries and resolve parts-related issues promptly.
• Monitor sales trends and adjust inventory accordingly.

Skills

Customer service

Parts knowledge

Inventory management

Communication

Attention to detail

Tools

Inventory management software

Parts cataloging system

Job description

About the Role

Our client is looking for a dedicated and knowledgeable Automotive Parts Advisor to manage their parts department in Paarl . You will be responsible for assisting customers and technicians with parts inquiries, maintaining inventory levels, and ensuring efficient order processing. This role requires a strong understanding of automotive components and excellent customer service skills. We aim to provide a seamless experience for all clients, ensuring they receive the correct parts promptly and efficiently. You will be a key player in maintaining workshop efficiency and customer satisfaction through effective parts management and expert advice.

Key Responsibilities

• Assist customers and workshop technicians in identifying and sourcing correct automotive parts.
• Manage inventory levels, including ordering, receiving, and stocking parts.
• Process parts orders accurately and efficiently using the dealership's management system.
• Provide technical information and advice on parts compatibility and installation.
• Ensure the parts department is organized, clean, and well-maintained.
• Handle customer inquiries and resolve any parts-related issues promptly.
• Monitor sales trends and adjust inventory accordingly.

Requirements

• Previous experience in an Automotive Parts Department or related role.
• Solid knowledge of automotive components, systems, and aftermarket parts.
• Familiarity with parts cataloging systems and inventory management software.
• Excellent customer service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Strong organizational skills and attention to detail.

Benefits

• Competitive salary and performance-based incentives.
• Hybrid work model for flexibility.
• Opportunities for training and professional development in parts management.
• Employee discounts on automotive parts and accessories.
• A supportive team environment within a reputable dealership.