Align daily operations with Regional Operations goals and objectives, ensuring multidisciplinary coordination across the entire Air Traffic Services Unit.
Facilitate the execution of the Air Traffic Service Unit's business plan to support achievement of Regional Operations business targets and objectives.
Collaborate with the Head of Operations in strategic and operational planning, providing insights from the ATSU Manager's perspective.
Manage the ongoing provision of Air Traffic Services ensuring compliance with aviation regulations and legislation to support the achievement of Regional Operations targets and objectives.
Manage and oversee the utilisation and control of the aeronautical communications, navigation and surveillance (CNS) system and infrastructure to ensure safe and orderly air traffic flow in the designated airspace.
Monitor the CNS system and infrastructure on a continuous basis to ensure that it is in good working order and effectively maintained.
Ensure that the Air Traffic Services Unit (ATSU) provides safe, orderly, and efficient Air Traffic Services (ATS) in accordance with ICAO standards and Recommended Practices.
Lead the development, implementation and management of the Air Traffic Services Unit business plan and ensure that governance and service management requirements, as well as the service catalogue and service level agreements are met.
Manage the implementation of the aviation safety management strategy and processes.
Support the delivery of the required projects/initiatives within the Air Traffic Service Unit to be on time, within budget and to the required standard.
Continuously monitor the performance of all operational activities within the Air Traffic Services Unit, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations.
Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance.
Regularly review operational protocols and procedures, updating them as necessary to reflect best practice and the latest regulatory guidelines.
Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation's Standards and Recommended Practices.
Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties.
Participate in rating and validation examinations, highlighting any discrepancies, and ensuring adherence to standard procedures.
Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.
Supervise air traffic services continually, assisting with oversight in various areas of the ATSU.
Lead and oversee operational training within the ATSU, recommending staff for Designated Examiner certification and ensuring high standards of proficiency and knowledge.
Develop, maintain, and review the air traffic service's Station Standing Instructions, policies, procedures, service level agreements, and procedural documents.
Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events.
Establish a strong, collaborative relationship with the CAMU's Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow.
Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management.
Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery.
Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness.
Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.
Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions.
Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units.
Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement.
Support and oversee investigations into air traffic incidents, recommending and implementing appropriate actions.
Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations.
Maintain operational proficiency of personnel by standing watch in various operating positions, setting a standard of continuous personnel development.
Ensure real-time compliance by continuously monitoring and measuring compliance of air traffic services.
Identify and assess operational risks and implement mitigation plans.
Consolidate input from all relevant parties to prepare management reports for the Head of Operations and other relevant stakeholders.
Participate in the development, utilisation, and management of the Air Traffic Service Unit's budget.
Manage delegated expenditure in line with business priorities and objectives.
Ensure compliance to the relevant Finance policies and processes of ATNS.
Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands.
Monitor the time and attendance of subordinates and take appropriate action in case of absenteeism.
Coordinate and ensure resourcing deliverables in line with the Service Level Agreements.
Manage performance outputs of the team by using the performance management system.
Train, mentor and coach staff as required to ensure continuous development and availability of the required skills and talent.
Drive employee engagement and retention within the Air Traffic Services Unit.
Minimum Qualifications
Management Development Program, which can be completed within 12 months of appointment.
OJTI Added Advantage: Air traffic control qualification (Approach control).
Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field.
Minimum 5 years ATS experience, of which two years must be as an ATCO, and two years on-the-job instructional training (OJTI qualified).