Athlete (Sales Associate) - Part-Time - NVS Woodmead

Nike; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading sports retailer in Johannesburg is seeking a Nike Store Athlete (Sales Associate) to enhance the consumer experience through exemplary customer service and product knowledge. The ideal candidate will have 1+ years of retail experience and a passion for the Nike brand. This full-time role involves connecting customers with products, maintaining store operations, and assisting in training team members.

Qualifications

• One or more years of customer service and/or retail experience (preferred).
• Demonstrable passion for the Nike brand.
• Ability to perform basic math functions including addition, subtraction, multiplication, and division.
• Effective communication skills in verbal and written English.
• Ability to accomplish multiple tasks in a fast-paced environment.
• Ability to work effectively with others in a team-oriented environment.

Responsibilities

• Utilize customer service skills to connect customers with the right products.
• Build a bond between consumers and the brand through superior service.
• Maintain knowledge of store departments and operate cash registers.
• Serve as a product knowledge resource for consumers.
• Assist Leads and Managers in training entry-level associates.
• Assist with loss prevention efforts by providing proactive customer service.

Skills

Customer service skills

Sales techniques

Product knowledge

Effective communication

Teamwork

Job description

As our Nike Store Athlete (Sales Associate), your mission will be to deliver a premium consumer experience by demonstrating expertise in navigating individual needs and providing complete solutions through Nike products and services. This will enable consumers to connect, train, and compete with the knowledge to achieve their goals.

Responsibilities

1. Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right products and drive sales.
2. Build a bond between the consumer and the brand by providing superior service and adapting brand stories to the retail setting.
3. Maintain knowledge of various store departments, operate cash registers, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
4. Serve as a product knowledge resource for consumers and entry-level associates. Seek educational opportunities to develop advanced or specialized knowledge about Nike products, culture, sales, and service techniques.
5. Assist Leads, Senior Associates, and Managers in training entry-level associates.
6. Assist with loss prevention efforts by providing proactive customer service.

Qualifications

• One or more years of customer service and/or retail experience (preferred).
• Demonstrable passion for the Nike brand.
• Ability to perform basic math functions including addition, subtraction, multiplication, and division.
• Effective communication skills in verbal and written English (or other relevant language).
• Ability to accomplish multiple tasks in a fast-paced environment.
• Ability to work effectively with others in a team-oriented environment and provide excellent customer service.

Required Experience and Skills

• Experience in bidding, apps, benefits, corporate recruitment, Android development (if applicable).

Employment Type : Full-Time

Vacancy : 1

Experience : 1+ years