Associate Deal Desk Analyst

NTT DATA, Inc.; Durban; Hybrid; ZAR 240,000 - 350,000; Full time

Job summary

Join NTT DATA as an Associate Deal Desk Analyst, a role where you will support important sales processes and deal constructions. This entry-level position requires a bachelor’s degree and provides a dynamic work environment that values communication, organization, and data analysis. You will collaborate across teams to maximize deal success and improve overall efficiency in an innovative company committed to diversity and inclusion.

Qualifications

• Entry-level experience in Deal Desk, Order Management, Finance Operations, Sales Operations, or Pricing preferred.
• Experience with Direct and Channel Sales models is highly desirable.

Responsibilities

• Support the construction and maintenance of deal pipeline information.
• Document and analyze data to help managers plan resources for supported technology.
• Collaborate with the Sales team on deal structuring and quoting.

Skills

Organizational skills

Customer focus

Attention to detail

Good communication skills

Quantitative skills

Education

Bachelor’s degree or equivalent in business or a related field

Tools

Sales tools and software

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Associate Deal Desk Analyst is an entry-level subject matter expert, responsible for learning the skills to provide efficient support to the sales and technical delivery teams.

This role works as the primary point of contact among various business areas, constructing less complex and non-standard deals.

The Associate Deal Desk Analyst typically ensures that deals are correctly constructed, assists teams with pricing to maximize revenue, and addresses details involved in non-standard contract processes to complete deals promptly.

Key responsibilities:

• Support the construction and maintenance of deal pipeline information.
• Assist with collecting, compiling, and validating pipeline data from internal stakeholders.
• Provide periodic updates to internal teams on upcoming service activation requests.
• Analyze pipeline data regularly.
• Document and analyze data to help managers plan resources for supported technology.
• Identify demand for new technologies based on detailed instructions.
• Work with stakeholders to preliminarily size resources for new technologies.
• Review effort sizing with internal teams before submitting for deal viability analysis.
• Support Deal Desk activities impacting quota setting, bookings, and deal structuring.
• Collaborate with the Sales team on deal structuring and quoting, advising on contract options and value propositions.
• Assist with common deal questions and Quote to Cash process inquiries.
• Work with impacted parties to find acceptable options to facilitate deal closure.
• Follow directions from Sales Operations and Sales Systems teams to improve processes and systems.

To thrive in this role, you need to have:

• Ability to partner with Go-to-Market teams and cross-functional departments.
• Some understanding of revenue recognition rules.
• Organizational skills, customer focus, and attention to detail.
• Good communication skills, self-awareness, professionalism, and receptiveness to feedback.
• Ability to multitask and prioritize during high-volume periods.
• Some quantitative skills and proficiency with sales tools and software.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent in business or a related field.

Required experience:

• Entry-level experience in Deal Desk, Order Management, Finance Operations, Sales Operations, or Pricing preferred.
• Experience with Direct and Channel Sales models is highly desirable.

Workplace type: Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion global innovator in business and technology services, serving 75% of the Fortune Global 100. We invest heavily in R&D to help organizations and society move confidently into the digital future. As a Global Top Employer, we have diverse experts in over 50 countries and a strong partner ecosystem. Our services include consulting, data and AI, industry solutions, and application development and management. NTT DATA is part of NTT Group, headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is committed to diversity and provides an environment free of discrimination and harassment. We do not discriminate based on age, race, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.