Associate Client Executive (Risk Management Practice)

Marsh & McLennan Companies; Stellenbosch; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking a dedicated Associate Client Executive to enhance client relationships and support risk management practices. In this dynamic role, you will engage with large corporate clients, managing complex accounts and ensuring accurate reporting and administration. You will collaborate with talented colleagues in a vibrant, inclusive culture that values professional development and innovation. Join a global leader in insurance broking and risk management solutions, where your contributions will foster growth and create impactful solutions for clients and communities alike. This is an exciting opportunity to thrive in a supportive environment that encourages internal mobility and personal growth.

Benefits

Professional Development Opportunities

Vibrant and Inclusive Culture

Career Opportunities

Supportive Leaders

Qualifications

• 5 years experience in corporate client service within insurance, preferably property and casualty.
• FAIS compliance with relevant qualifications and RE 5 Examination.

Responsibilities

• Support Senior Client Executives with administration and client activity on large accounts.
• Prepare reports, presentations, and manage renewal processes.

Skills

Client Service Delivery

Communication Skills

Presentation Skills

MS Excel

Negotiation Skills

Attention to Detail

Bilingual (English & Afrikaans)

Education

Relevant Formal Qualification

AIISA or Similar

150 Credits and RE 5 Examination Passed

Job description

Associate Client Executive (Risk Management Practice)

Company:

Marsh

Description:

Marsh is a global leader in insurance broking and innovative risk management solutions. We help clients quantify and manage risk and help them unlock new growth opportunities.

Having an established presence in more than 130 countries worldwide, national and international collaboration and connectedness are at our business's core. We are relation builders at heart, both with our colleagues and our clients. Diversity and inclusion is an integral part of our culture, making for fertile ground for your personal and professional development, benefitting from an environment that stimulates internal mobility.

We will count on you to:

• Support Risk Management Practice Senior Client Executives with day-to-day administration and client activity on large, complex accounts including, but not limited to:

• Project manage the renewal to support the Senior Client Executive on large, complex accounts.
• Prepare the Pre Renewal and Internal Strategy meeting reports, presentations, and minutes.
• Prepare Renewal Questionnaires for completion by the Clients, respond to client queries, and attend client meetings.
• Check renewal information is complete, correct, anomalies addressed, signed off by the Clients and distributed internally to MCO / Placement.
• Ensure claims reports are accurate and prepare loss ratio reports.
• Request / collate other Broking information required.
• Monitor risk requirements and recommendations for communication to the insurance market and clients.
• Help prepare Client presentations for local and international markets.
• Support with International ‘roadshow’ arrangements, Client defendant.
• Close-off post renewal administration and queries.
• Support with client queries, cover letters, cover confirmation, insurance summaries.
• Drive the invoicing process and credit control.
• Lead the service, retention, and grow the relationships on small / medium sized business accounts.
• Work with the Marsh Business operations to drive growth within clients outside of transactional insurance.

What you need to have:

• 5 years appropriate experience in large corporate client service delivery function within insurance area, preferably in a property and casualty focused role.
• FAIS compliance:
  • Relevant formal qualification and AIISA (or similar).
  • Minimum 150 credits and have passed RE 5 Examination.
• Proficiency in English & Afrikaans.
• Highly developed communication and presentation skills.
• Strong MS Excel skills.
• Strong administratively, with good attention to detail.
• Excellent negotiation skills.

What makes you stand out:

• Eager to exchange, collaborate and work in a multinational network and a global company.
• Think outside of the box and have a can-do positive attitude.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.