Assistent Hotel Manager Amersfoort (30 or 38 hours per week)

Bastion Hotels; Amersfoort; On-site; ZAR 400,000 - 500,000; Full time

Job summary

Bastion Hotels is seeking a hospitality staff member for full-time roles in various departments including breakfast service, housekeeping, and restaurant duties. The ideal candidate is fluent in Dutch and English, has MBO level 4 education in Hospitality, and is flexible with shifts including mornings and evenings. On-the-job training will be provided for the MEWS reservation system. This role offers opportunities for growth within the hotel chain.

Qualifications

• Available full-time and flexible from Monday to Sunday.
• Experience in the hospitality industry or equivalent education.
• Ability to work morning and evening shifts and manage stress.

Responsibilities

• Welcome guests and manage reservations via phone or email.
• Coordinate operations in various hotel departments.
• Train on MEWS reservation system.

Skills

Fluency in Dutch

Fluency in English

Ability to handle multiple tasks

Leadership skills

Education

MBO level 4 education in Hospitality

Tools

MEWS reservation system

Job description

This Is What You'll Do

• Welcome guests with a smile and ensure a warm reception. You are the first point of contact and our hotel's representative.
• Manage and process reservations via phone or email, handle administrative tasks, and process invoices.
• Coordinate and optimize daily operations, stepping in where needed.
• Effortlessly switch between different departments within the hotel.
• Be operationally active in the following departments: breakfast service, housekeeping, and the restaurant.
• Have a fixed location within the Bastion Hotel chain but remain flexible for assignments at other locations when necessary.
  
  

We work with the MEWS reservation system. No experience with MEWS? No problem! We provide extensive training and support.

Who are you?

• You are available full-time and flexible from Monday to Sunday, for both morning and evening shifts.
• Morning shifts run from 06:00 to 15:00, evening shifts from 14:30 to 00:00. Occasionally, you may work an intermediate shift to handle peak hours.
• You have completed an MBO level 4 education in Hospitality or have relevant experience in the hospitality industry.
• Preferably, you have a driver's license and access to a car.
• You are fluent in both Dutch and English, both spoken and written.
• You can quickly switch between different tasks, even in high-pressure situations.
• You are ambitious, driven, and ready to further develop your leadership skills.