The Assistant Warehouse Manager will support the Warehouse Manager in overseeing the overall performance of the warehouse, ensuring operational objectives and performance standards are consistently met.
Key Responsibilities:
- Assist with all aspects of customer requirements, including inventory accuracy, distribution, receiving, housekeeping, and logistics.
- Support the execution of all warehouse operations alongside the Warehouse Manager.
- Assist with planning, directing, and implementing warehouse operations and procedures to meet productivity and service levels.
- Assist with labour management, directing the warehouse team to achieve objectives and standards.
- Support the development of a productive, motivated workforce by assisting with effective hiring, training, and development of staff.
- Assist with conducting performance reviews and ensuring regular feedback to direct reports and warehouse staff.
- Maintain a professional and courteous relationship with all internal and external customers, and establish programmes to improve customer awareness.
- Support inventory management to meet accuracy objectives and standards.
- Assist with stock management, focusing on minimising damages and losses.
- Assist in developing and maintaining safety and housekeeping standards, ensuring compliance with safety certifications for forklift drivers and OHSA guidelines.
- Assist with procuring equipment and managing preventative maintenance to ensure operational efficiency.
- Support the drive for automation within processes to achieve cost and efficiency savings.
- Perform other duties as assigned.
Qualifications, Skills and Experience:
- Relevant Degree (Essential)
- End-to-end general warehouse management experience
- Excellent planning, controlling, staffing, budgeting, organising, and communication skills
- Ability to develop and execute root cause analyses and corrective actions
- Ability to create and implement innovative operational solutions
- Strong networking, relationship-building, communication, and presentation skills
- Financial acumen and effective decision-making skills
- Experience managing projects and risk
- Excellent computer skills (WMS experience essential)
- Self-starter with strong written and verbal communication skills