Assistant Waitress

Crew Life at Sea; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A prominent hospitality service provider is seeking a dedicated waiter to ensure exceptional guest experiences aboard. The role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment. Ideal candidates should have previous hospitality experience and be ready to assist with various duties while maintaining high service standards.

Qualifications

• Previous experience in a similar role in a restaurant or hospitality setting preferred.
• Ability to work flexibly, including evenings, weekends, and holidays.

Responsibilities

• Greet guests and present menus.
• Take food and beverage orders accurately.
• Ensure tables are set up properly and maintained.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Job description

- Greet guests in a warm and friendly manner, escort them to their tables and present menus

- Take food and beverage orders accurately and promptly

- Serve food and beverages to guests in a timely and professional manner

- Ensure tables are set up properly and maintained throughout service

- Assist with the preparation of tables for special occasions and events

- Anticipate guests' needs and provide exceptional service at all times

- Handle guest inquiries and complaints in a courteous and efficient manner

- Collaborate with the kitchen team to ensure food quality and presentation meet company standards

- Follow all safety and sanitation procedures to maintain a clean and hygienic dining environment

- Assist with other duties as assigned by the Head Waiter or Restaurant Manager

Qualifications:

- High school diploma or equivalent

- Previous experience in a similar role in a restaurant or hospitality setting is preferred

- Excellent customer service and communication skills

- Ability to work in a fast-paced and dynamic environment

- Strong attention to detail and ability to multitask

- Basic knowledge of food and beverage service

- Ability to work flexible hours, including evenings, weekends, and holidays

- Must be able to stand and walk for extended periods of time and lift up to 25 pounds

- Must be able to pass a background check and obtain necessary certifications for working at sea