Job Title : Assistant to Marketing Manager
Reporting to : Marketing Manager
1. Job Purpose
To provide efficient and professional assistance to the Marketing Department and support to the Head Office Marketing Team.
2. Critical Success Factors
Customer Service
- Updating and maintaining the franchise pricelist for marketing items, corporate clothing, and stores sales aids items;
- Receiving and processing orders for all franchise personalized items (e.g. business cards, TC quote pads etc.) and other branded elements as approved.
Office Administration
- Ordering and controlling merchandise for stores items, sales aids;
- Developing and maintaining relationships with suppliers who provide branded items;
- Setting up supplier meetings, requesting quotations and negotiating costs from authorized suppliers in order to fulfil procurement requirements;
- Acting as the marketing department point-of-contact for all franchise queries and directing calls appropriately;
- Opening new credit applications for suppliers;
- Processing monthly invoices for submission to accounts department and handling any queries;
Event Assistance
- Assisting the Marketing team with events, booking venues and ordering marketing material;
- Responsible for admin relating to golf days, events, and activations;
- Ordering, packing, and dispatching all items to be used at shows/exhibitions to ensure that they are available when required;
- Assisting franchises with booking space at smaller events;
- Assisting with booking and coordinating photo shoots and video opportunities for shows, website, TV and print adverts;
Marketing Support
- Assisting team members with day-to-day marketing tasks;
- Assisting with the collation of information for promotional literature;
- Updating and maintaining the marketing department’s documentation and databases;
- Working with relevant sponsors to arrange and conduct the sponsorship event in line with the approved budget;
- Attending marketing meetings, taking, and distributing minutes;
Franchise/Agent Marketing and Advertising Support
- Assisting the Marketing team where needed;
- Identifying brand standards for all items required by the franchise network and monitoring the implementation thereof;
- Receiving and submitting advertising and branding requests in line with corporate identity to the Marketing Manager and graphic designers for approval;
- Coordinating and processing purchase requisitions for RSA and International franchise showrooms;
Contributing to Team Success
- Actively participating as a member of a team to move the team toward the completion of team goals;
- Sharing important or relevant information with the team;
- Adhering to the team’s expectations and guidelines;
- Demonstrating personal commitment to the team;
Attention to Detail
- Accurately and carefully following established procedures for completing tasks;
- Showing concern for all aspects of the job to ensure that the results are free from errors, omissions, and defects;
- Initiating action to correct problems or notifying others of issues as appropriate;
Building Strategic Working Relationships
- Seeking opportunities to proactively build effective working relationships with other people;
- Probing for and providing information to clarify situations;
- Placing higher priority on team or organizational goals than on own goals;
- Gaining agreement from colleagues to support ideas or take team-oriented action;
Communication
- Clearly conveying information and ideas to colleagues;
- Interacting effectively with colleagues, and/or external parties to ensure a shared understanding is created;
- Ensuring that all written information is clear and concise;
Planning and Organisation
- Effectively managing time to ensure that tasks are completed timeously and efficiently;
- Effectively allocating own time to complete work;
- Taking advantage of available resources to complete work efficiently;
- Determining project/assignment requirements by breaking them down into tasks, identifying deadlines, developing timelines and milestones to ensure timely completion;
- Using time effectively and preventing distractions from interfering with work completion;
Follow-up
- Building due dates into assignments and task delegations and communicating milestones and expected results;
- Scheduling effective meetings to review progress and share information; getting feedback on results from those directly involved;
- Meeting with management as and when required to review the results of scheduled projects and tasks;
Taking Initiative
- Taking appropriate action when confronted with a problem or when made aware of a situation;
- Implementing new ideas or potential solutions without prompting;
- Taking action that goes beyond job requirements in order to achieve objectives;
Key Skills, Knowledge and Experience
- Degree or National Diploma (3-year) or equivalent;
- At least 5 years of Administration experience;
- Knowledge of Microsoft Suite essential;
- Good attention to detail and able to produce work of a high quality;
- Highly organized with the ability to follow tasks through to completion;
- Self-starter – has the ability to work unsupervised and manage own time and activities;