Assistant Store Manager V&A Waterfront

The Legends Agency; Cape Town; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A prominent retail brand is looking for an Assistant Store Manager in Cape Town to support daily operations and team leadership. The role requires a proactive leader with at least 3 years of retail management experience. Key responsibilities include driving sales, managing staff schedules, and ensuring exceptional customer service. This position offers a competitive salary and benefits.

Benefits

Commission

Annual bonus

Employee benefits

Qualifications

• Minimum 3 years of experience in retail management or supervisory role.
• Additional retail or management qualifications are an advantage.
• Detail-oriented and reliable.

Responsibilities

• Support the Store Manager in daily operations and team leadership.
• Drive sales by motivating the team.
• Maintain visual merchandising and store standards.

Skills

Strong leadership

People management

Conflict resolution

Communication

Problem-solving

Education

Matric certificate

Job description

Overview

Assistant Store Manager V&A Waterfront
Step into a high-energy retail leadership role in an iconic location
Retail | R10,000–R13,000 basic + commission, annual bonus, and benefits

About Our Client

Our client is a well-established retail brand, known for its dynamic, results-driven culture and commitment to excellent customer experiences. With stores located in some of South Africa's most prominent malls, they offer a fast-paced environment where performance and growth are rewarded.

They focus on building strong, motivated teams and creating opportunities for employees to take on greater responsibility and advance their careers in retail leadership.

The Role

Assistant Store Manager will support the Store Manager in overseeing daily operations, driving sales, and leading the team to deliver outstanding results. This role requires a proactive leader who thrives in a high-performance environment, ensuring smooth operations, strong staff engagement, and excellent customer service.

Responsibilities

• Support the Store Manager in daily operations and team leadership
• Assist with staff scheduling, rotations, and performance management
• Drive sales by motivating the team and monitoring KPIs and targets
• Provide mentorship, coaching, and feedback to staff members
• Maintain visual merchandising and ensure store standards are consistently met
• Handle customer escalations and resolve issues with professionalism
• Contribute to building a motivated, high-performing store team

Qualifications

• Minimum 3 years of experience in retail management or supervisory role
• Matric certificate (essential); additional retail or management qualifications an advantage
• Strong leadership and people management skills
• Confident in handling staff performance discussions and conflict resolution
• Ability to monitor, assess, and drive KPIs and team productivity
• Excellent communication and interpersonal skills
• Detail-oriented, reliable, and proactive problem-solver
• Flexible to work shifts, weekends, and public holidays