ASSISTANT STORE MANAGER - (LANGEHOVEN PARK / BLOEMFOTEIN)

Econo Foods; South Africa; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A dynamic retail company is seeking an Assistant Retail Store Manager to lead their store team. Key responsibilities include driving sales, maintaining customer service standards, and managing daily operations. Candidates should have experience in retail management, a passion for customer service, and strong leadership abilities.

Qualifications

• Experience in retail management or a similar role.
• Strong leadership skills and the ability to motivate others.
• Proficient in cash management and stock control.

Responsibilities

• Drive sales by ensuring excellent customer service.
• Manage daily store operations and team performance.
• Analyze store data for opportunities for growth.

Skills

Customer service

Team management

Sales promotion

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colourful team sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

PURPOSE OF THE ROLE

We are seeking a dynamic and experienced Assistant Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. They should be capable of reducing risk and stock losses, and ensuring world-class store standards to meet business targets. The Assistant Store Manager will be responsible for all operational aspects of the store, as well as empowering and leading the team to reach and exceed business objectives.

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Maintain excellent customer service standards at all times.
• Maintain outstanding store standards by following company merchandising standards, promoting stock, managing stock and merchandising to optimize product availability and presentation, and ensuring correct pricing.
• Assist in receiving stock, conducting stock counts, managing expiry dates, and monitoring stock condition.
• Recruit, train, and manage a high-performing team while supporting the company's Ho Hola Culture.
• Handle cash management, including preparing floats, daily banking, and cashier support.
• Manage and develop team members through training, coaching, and performance evaluations.
• Ensure compliance with health and safety regulations, hygiene requirements, and food safety standards.
• Analyze store sales data to identify opportunities for growth and improvement.
• Oversee store operations, including opening and closing procedures, and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.