Assistant Store manager Jo Molane PFS Gateway 173hr

ESTÉE LAUDER Companies; Durban; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading beauty brand in Durban is seeking an enthusiastic Assistant Manager to support the Store Manager in leading a team of Sales Associates. This position calls for proven retail experience, strong customer service skills, and the ability to coach others effectively. Candidates should be comfortable working retail hours in a fast-paced environment. The role offers career development opportunities and a competitive remuneration package.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational and personalized customer service.
• Previous supervisory experience and track record in coaching others.

Responsibilities

• Support Store Manager in leading, coaching, and developing the team.
• Achieve sales, customer service, and operational targets.
• Manage retail operations including inventory and cash reconciliation.

Skills

Retail experience

Coaching and mentoring

Customer service

Inventory management

Microsoft Office

Tools

Retail point-of-sale software

Job description

Description

We are seeking an inspirational and dynamic Assistant Manager to play a leading role in the success of the store / counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self‑starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous supervisory experience with a proven track record of coaching / mentoring others to achieve sales and customer service targets
• Retail operations experience including inventory management and cash reconciliation
• Ability to work retail hours including days, nights, weekends and special events in a fast‑paced work environment
• Previous experience with retail point‑of‑sale software
• Proficient in Microsoft Office
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview