ASSISTANT STORE MANAGER - FOURWAYS / JOHANNESBURG

Econo Foods; Randburg; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A dynamic retail company is seeking an Assistant Retail Store Manager. In this role, you will lead a team to drive sales and ensure exceptional customer service. The ideal candidate will have experience in managing store operations and a passion for team development. Responsibilities include overseeing store operations, stock management, and maintaining high standards. Join us to deliver quality products and service in a vibrant environment.

Qualifications

• Proven track record of achieving sales targets.
• Experience in managing store operations and teams.
• Must adhere to health and safety regulations.

Responsibilities

• Drive and promote sales by ensuring excellent customer service standards.
• Maintain outstanding store standards following company merchandising standards.
• Manage cash operations, including daily banking and cashier support.

Skills

Customer service excellence

Team management

Sales promotion

Data analysis

Stock management

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful team sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team as an Assistant Retail Store Manager to contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

Purpose of the Role

The Assistant Retail Store Manager will lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. Responsibilities include reducing risk and stock losses, maintaining world-class store standards, and ensuring business targets are met. The role involves overseeing all operational aspects of the store and empowering the team to reach and exceed business objectives.

Key Responsibilities

• Drive and promote sales by ensuring excellent customer service standards.
• Maintain outstanding store standards following company merchandising standards, stock management, and presentation, including correct pricing.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team while fostering our Ho Hola Culture.
• Manage cash operations, including float preparation, daily banking, and cashier support.
• Train, coach, and evaluate team members to ensure high performance.
• Adhere to all health and safety regulations, ensuring hygiene and food safety standards are met.
• Analyze sales data to identify growth opportunities and areas for improvement.
• Oversee store operations, including opening, closing, and security procedures.
• Build and maintain positive relationships with customers, vendors, and stakeholders.