Assistant Store Manager - Clicks Rosettenville

Clicks Group Limited; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the wholesale & retail trade is seeking an Assistant Store Manager for their Johannesburg location. The successful candidate will support the Store Manager in driving sales, managing store operations, and promoting customer loyalty. Responsibilities include overseeing financial performance, executing visual merchandising, and maintaining high standards of customer service. This opportunity is ideal for someone with retail experience and a passion for service excellence.

Qualifications

• Minimum 1 year experience in an assistant store management role within retail/FMCG.
• Financial management experience required.

Responsibilities

• Drive sales through promotional activities and superior customer service.
• Execute operational activities including stock management and compliance.
• Support Store Manager in achieving targets and staff management.

Skills

Financial management principles

Retail/FMCG merchandising and promotions

Customer service excellence

Results-driven

Leadership

Education

Grade 12

Degree in Retail or Business Management

Job description

Assistant Store Manager - Clicks Rosettenville

Listing reference: click_Listing

Status: Online

Apply by: 31 March

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty to ensure a competitive advantage for the brand?

An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose

To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty to meet sales, profit, and compliance targets, leading to a competitive advantage for the brand.

Job Objectives

• Ensure the achievement of the store's financial performance by driving and maximising sales through promotional activities, cross-selling, up-selling, and superior customer service.
• Execute all operational activities, including expenses, stock management, shrinkage, housekeeping, and administration.
• Execute in-store visual merchandising, ensuring standards are met and the store's appearance aligns with the brand image.
• Support the Store Manager in motivating staff, achieving targets, and managing performance in the absence of the manager.
• Maintain the work schedule according to the Group's labour policy to ensure proper staffing.
• Implement customer service initiatives to enhance customer experience, drive loyalty, and meet club card participation targets.
• Manage administrative responsibilities efficiently, including employee records and attendance.
• Promote the brand as the customer's first choice health and beauty retailer by embodying company values.

Education and Experience Requirements

• Essential: Grade 12 (Maths 50%, English 50%)
• Desirable: Degree in Retail or Business Management
• Minimum 1 year experience in an assistant store management role within retail/FMCG environment or completion of Clicks Trainee Store Management Programme
• Financial management experience (budgets, P&L, ratios)

Knowledge and Skills

• Financial management principles
• Retail/FMCG merchandising and promotions
• Stock, risk, and compliance management
• Customer service excellence
• Labour legislation and IR practices
• People management
• Interviewing skills
• Results-driven, planning, problem-solving, customer orientation, leadership, entrepreneurial thinking, resilience

Note: Only applicants meeting minimum requirements will be contacted. We promote employment equity and encourage applicants with disabilities.

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Assistant Store Manager • Johannesburg, Gauteng