Assistant Store Manager - Clicks Killarney Mall

Clicks Group Limited

Johannesburg

On-site

ZAR 180,000 - 260,000

Full time

14 days+

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Job summary

Clicks Group is seeking an Assistant Store Manager for Clicks Killarney Mall in Johannesburg to support the Store Manager in driving sales, managing stock, and delivering excellent customer service. The role focuses on achieving financial targets, maintaining store standards, and leading the team to deliver a great customer experience.

The ideal candidate will have at least 1 year of assistant store management experience in retail/FMCG, with strong skills in merchandising, planning, and people

Qualifications

Essential: Grade 12 (Maths 50% and English 50%)
Desirable: Degree in Relevant Retail/Business Management
Minimum 1 year’s experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Responsibilities

To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets.
To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Skills

Financial management

Customer service

People management

Merchandising and promotions

Planning and organising

Problem solving

Leadership

Labour legislation knowledge

Communication

Analytical thinking

Education

Grade 12 (Maths 50% and English 50%)

Degree in Relevant Retail/Business Management

Job description

Assistant Store Manager - Clicks Killarney Mall

Listing reference: click_025669

Listing status: Online

Apply by: 20 July 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Johannesburg Metropolitan

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

Essential: Grade 12 (Maths 50% and English 50%)
Desirable: Degree in Relevant Retail/Business Management
Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

Understanding and application of financial management principles
Retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of customer service excellence
Knowledge of labour legislation and IR practices
Knowledge of people management
Knowledge of competency based interviewing
Results and target driven
Planning and organising skills
Problem-solving skills
Strong customer orientation
Following instructions and procedures
Planning and Organising
Delivering Results and Meeting Customer Expectations
Working with people
Analysing
Leading and Supervising
Entrepreneurial and Commercial Thinking
Coping with Pressures and Setbacks