Assistant Store Manager - Clicks Elspark

Job title: Assistant Store Manager - Clicks Elspark

Job Location: Gauteng, Germiston

Deadline: April 28, 2025

Job Objectives:

• To ensure the achievement of the store's financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives, and superior customer service across the store team.
• To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping, and administration.
• To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
• To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the Store Manager.
• To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model to ensure each department is fully and appropriately staffed.
• To execute customer service initiatives in-store that result in a great customer experience, drive customer loyalty, and achieve club card participation targets.
• To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
• To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

• Essential: Grade 12 (Maths 50% and English 50%)
• Desirable: Degree in Relevant Retail / Business Management
• Minimum 1 year’s experience in an assistant store management role within a retail / FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
• Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
• Sales / Retail / Business Development experience