Assistant Store Manager - Cape Town, Western Cape

Mr Price Group; Cape Town; On-site; ZAR 180,000 - 250,000; Full time

Job summary

A leading retail group is seeking an Assistant Store Manager for their Cape Town location. The role involves managing store operations, supporting sales growth, and ensuring excellent customer experiences. The ideal candidate will have at least 3 years of retail experience, NQF level 4 or equivalent education, and strong leadership skills to guide the team toward achieving operational goals.

Qualifications

• Minimum of 3 years' experience in retail, management experience is advantageous.
• Good communication skills and computer literacy are essential.
• Understanding of sales and service management is required.

Responsibilities

• Support and assist the store manager in daily operations.
• Drive sales growth and profitability through analysis of performance.
• Lead and develop store team to achieve KPIs.

Skills

Customer Service Understanding

Sales Management

Budgeting Skills

Leadership

Education

NQF level 4 (Grade 12) or equivalent

Job description

Job title : Assistant Store Manager - Cape Town, Western Cape

Job Location : Western Cape, Cape Town Deadline : August 08, 2025 Quick Recommended Links

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Job Description

• Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management :

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.

Sales Growth & Profitability :

• Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
• Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
• Keep abreast of new opportunities to increase sales and brand awareness. This may include : in-store marketing, competitor shopping.
• Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
• Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.

Customer Experience Management :

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.

Leadership & Development :

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• NQF level 4 (Grade 12) or equivalent.
• 3 Years' Experience in Retail (Management Experience Advantageous).
• Understanding of Sales & Service Management.
• Budgeting Skills.
• Computer Literate.
• Good Communication Skills
• Understanding of Retail Trade.
• Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
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