ASSISTANT STORE MANAGER -

Econofoods; Welkom; On-site; ZAR 400,000 - 500,000; Full time

Job summary

Econo Foods, a fast-growing FMCG Retail company, is seeking an Assistant Retail Store Manager to lead store operations and drive sales. The role requires exceptional customer service skills, effective team management, and a commitment to operational excellence within a vibrant team culture.

Qualifications

• Proven track record in achieving sales targets.
• Experience in retail operations and team management.
• Passionate about customer service and team development.

Responsibilities

• Drive and promote sales through exceptional customer service.
• Manage stock, optimize product availability, and ensure store standards.
• Recruit, train, and manage a high-performing team.

Skills

Customer Service

Team Management

Sales Promotion

Operational Management

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful team working at Econo Foods sets us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

Purpose of the Role

We are seeking a dynamic and experienced Assistant Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. They should be skilled in reducing risk and stock losses, and maintaining world-class store standards to meet business objectives. The Assistant Store Manager will be responsible for all operational aspects of the store, as well as empowering and leading the team to reach and exceed business goals.

Key Responsibilities

• Drive and promote sales by ensuring world-class customer service standards.
• Maintain excellent customer service at all times.
• Ensure outstanding store standards by following merchandising standards, managing stock, and optimizing product availability and presentation with correct pricing.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team while supporting the company's HO HOLA Culture.
• Handle cash management, including preparing floats, daily banking, and cashier support.
• Manage team performance through training, coaching, and development.
• Adhere to all health and safety regulations, ensuring hygiene and food safety standards are maintained.
• Analyze sales data to identify opportunities for growth and improvement.
• Oversee store operations, including opening and closing procedures and security.
• Build and maintain positive relationships with customers, vendors, and stakeholders.