Assistant Store Manager

Level-Up; Komani; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading retail company is seeking a Retail Manager in Komani. Responsibilities include overseeing daily store operations, managing staff, tracking sales performance, and ensuring compliance with policies. Applicants should have at least 2-3 years in retail management and a Grade 12 qualification, with strong leadership and customer service skills.

Qualifications

• Minimum 2-3 years of retail management or supervisory experience.
• Grade 12 required; retail or business management qualification is advantageous.

Responsibilities

• Manage day-to-day store operations and ensure staff meet performance goals.
• Monitor sales performance and implement strategies to achieve targets.
• Ensure compliance with company policies and oversee stock management.

Skills

Leadership

Customer Service

Communication

Stock Control

Problem Solving

Education

Matric (Grade 12)

Retail or Business Management Qualification

Job description

• Assist in managing day-to-day store operations, ensuring smooth workflow and efficiency.
• Supervise and motivate staff to meet performance goals and provide excellent customer service.
• Monitor sales performance and implement strategies to achieve targets.
• Ensure stock levels are maintained, manage inventory, and oversee stock replenishment.
• Maintain store cleanliness, merchandising, and compliance with company standards.
• Handle customer inquiries, complaints, and escalations in a professional manner.
• Assist in staff training, scheduling, and performance management.
• Ensure compliance with company policies, health and safety regulations, and financial controls.
• Support marketing initiatives and promotions to drive store traffic and sales.
• Perform cash-up and banking duties as required.

Requirements:

• Experience: Minimum 2-3 years of retail management or supervisory experience.
• Education: Matric (Grade 12) required; retail or business management qualification is advantageous.

Skills:

• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Proficiency in stock control and cash handling.
• Problem-solving and decision-making skills.
• Ability to work in a fast-paced environment and handle pressure.

Other: Flexibility to work retail hours, weekends, and public holidays as required