ASSISTANT STORE MANAGER -

Econofoods; Gauteng; On-site; ZAR 400,000 - 500,000; Full time

Job summary

Econofoods is seeking an Assistant Retail Store Manager to drive sales and enhance customer satisfaction in Gauteng. The ideal candidate will lead a team, manage daily store operations, and uphold high standards of service and compliance. This role offers the opportunity to contribute to a vibrant team culture while ensuring operational excellence.

Qualifications

• Proven track record of achieving sales targets.
• Experience in managing store operations.
• Ability to train and lead a diverse team.

Responsibilities

• Drive and promote sales by ensuring excellent customer service standards.
• Maintain outstanding store standards and manage stock effectively.
• Recruit, train, and manage a high-performing team.

Skills

Customer Service

Team Management

Sales Analysis

Job description

Econo Foods is a fast-growing FMCG Retail company specializing in frozen foods. Dedicated to delivering high-quality products at unbeatable prices, we prioritize customer satisfaction every single day. Our commitment to excellence, simplicity, and our vibrant, colorful team set us apart in the industry. Central to our identity is our unique HO HOLA Culture, characterized by appreciation and recognition. We celebrate the contribution of every individual and foster a supportive environment where everyone can thrive.

We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.

Purpose of the Role

We are seeking a dynamic and experienced Assistant Retail Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. The role involves reducing risk and stock losses, maintaining world-class store standards to meet business targets, and empowering the team to reach and exceed objectives.

Key Responsibilities

• Drive and promote sales by ensuring excellent customer service standards.
• Maintain outstanding store standards by following company merchandising standards, managing stock, and optimizing product presentation and pricing.
• Assist in stock receiving, stock counts, managing expiry dates, and stock condition.
• Recruit, train, and manage a high-performing team while supporting the company's Ho Hola Culture.
• Handle cash management, including preparing floats, daily banking, and cashier support.
• Train, coach, and evaluate team members’ performance.
• Ensure compliance with health, safety, hygiene, and food safety standards.
• Analyze sales data to identify growth opportunities and areas for improvement.
• Oversee store operations, including opening, closing, and security procedures.
• Build and maintain positive relationships with customers, vendors, and stakeholders.