Assistant Store Manager

Talent Candey; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

An established industry player is seeking a dedicated retail associate to enhance customer experiences and maintain store excellence. This role involves assisting with daily store operations, ensuring high levels of customer service, and managing product displays. Ideal candidates will possess a passion for retail, excellent communication skills, and the ability to thrive in a fast-paced environment. Join a dynamic team where your contributions will directly impact customer satisfaction and sales success. If you love fashion and enjoy helping others, this opportunity is perfect for you!

Qualifications

• Passion for retail and customer service is essential.
• Ability to communicate clearly and effectively with customers.

Responsibilities

• Assist in day-to-day store maintenance and customer service.
• Complete sales transactions and manage product flow.

Skills

Customer Service

Retail Sales

Communication Skills

Initiative

Flexibility

Tools

Point-of-Sale System

Job description

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

1. Ensures the highest level of adidas service is given to each customer.
2. As needed, completes any regular sales transactions involving cash, credit, checks, etc.
3. Involved indirectly with ticketing of products as well as checking paperwork against items received.
4. Assists in product flow from stockroom to sales floor on a fill in basis.
5. Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.
6. Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
7. Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.
8. Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.
9. Safekeeping of Company assets.

SKILLS / EXPERIENCE:

1. An absolute passion for retail & customer service.
2. Ability to use your initiative.
3. Clear and upbeat communication skills - people can hear your smile!
4. Flexibility - you can help during the week, during evenings and weekends too!
5. Previous fashion retail experience will be highly regarded but is not essential.

TO BE SUCCESSFUL IN THIS ROLE YOU WILL HAVE:

1. The passion to work within a team to deliver great results.
2. Ability to perform in a fast-paced, high volume retail environment.
3. A love for fashion and great confidence to style your customer with any look they want to create!