Job Title: Assistant Store Manager
Location: Western Cape, Cape Town
Application Deadline: August 13, 2025
Job Description
Birkenstock V & A Waterfront is seeking an Assistant Store Manager to join their team. This well-established international footwear brand aims to employ a candidate to lead merchandising and sales, manage inventory, oversee daily store operations, control shrinkage, and enhance the in-store customer experience.
Company Values
- Commitment to team wellbeing
- Positive attitude at work
- Belief in our team
Responsibilities
Sales & Business Development
- Set and communicate daily sales targets to all team members, including casual staff
- Focus on delivering excellent customer service
- Build relationships with GPs, podiatrists, schools, clubs, and gyms to generate sales
- Grow the customer database and communicate offers regularly
Team Management
- Foster a team environment through daily meetings and regular feedback
- Lead and motivate the team to maximize sales and customer satisfaction
- Provide monthly feedback and develop team skills through training
- Manage recruitment, induction, appraisals, and rosters
- Control staff costs and store expenses proactively
Inventory Management
- Manage stock levels through weekly OTB processes
- Maintain accurate inventory records and minimize shrinkage
- Handle deliveries and ensure stockroom standards
Daily Operations
- Oversee cash handling, stock control, POS, visual merchandising, security, and safety
- Ensure visual standards and store opening/closing procedures
- Reconcile cash and prepare banking
Month-End Procedures
Candidate Attributes
- Outgoing, self-starter
- Retail management experience, preferably in a national chain
- Proven sales achievement and leadership skills
- Experience in stock management and merchandising
- Attention to detail
Minimum Requirements
- Grade 12 or equivalent
- 1-2 years management experience
- 3-4 years retail experience
- Sports knowledge is advantageous
Perks & Benefits
- Work for a rapidly expanding distributor with aspirational brands
- Comprehensive health benefits
- Quarterly uniform allowance
- Staff discount (50%) for you and your family
- Performance incentives and long-service rewards
- Holistic employee wellness program
- Employee engagement activities fostering a connected culture
Closing Date: August 13, 2025