Assistant Showroom Manager

King Living; Gauteng; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join a forward-thinking company as an Assistant Showroom Manager, where you will lead a dynamic team in a vibrant showroom environment. This role offers the chance to engage with customers, drive sales, and ensure exceptional service while fostering a collaborative culture. You'll be at the forefront of showroom operations, mentoring your team, and contributing to a brand that values passion, integrity, and innovation. With opportunities for career development and a supportive team atmosphere, this position is perfect for those who thrive in a customer-focused environment and are eager to make a difference.

Benefits

Employee Discounts

Ongoing Training

Health Insurance Discounts

Paid Parental Leave

Uncapped Bonuses

Qualifications

• Experienced in team management and customer interactions.
• Strong mentoring abilities to build a cohesive team.

Responsibilities

• Lead the team to achieve sales targets and manage showroom operations.
• Build and maintain customer relationships, resolving complaints.

Skills

Team Management

Customer Service

Communication Skills

Problem-Solving

Negotiation Skills

Attention to Detail

Education

Experience in Premium Brand Environment

Experience with Textiles or Interior Design

Tools

Microsoft Office

SAP

Job description

Company Overview

Since its inception, King Living has pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve.

Designed to adapt to our changing lives and last for generations, our furniture marries innovation with traditional handcrafted methods. Originally a homegrown business, King Living has expanded into a global brand.

We are a family-owned Australian company headquartered in Sydney, with showrooms and manufacturing centers across Australia, New Zealand, the United Kingdom, Canada, the USA, Singapore, Malaysia, China, and Thailand. At King Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment.

The Opportunity

We are seeking an experienced and organized Assistant Showroom Manager to lead, mentor, and motivate our team at the Moore Park Showroom. As a brand ambassador, you will be personable, positive, dynamic, proactive, and capable of engaging with team members, stakeholders, and customers to deliver an exceptional customer experience.

Your responsibilities include leading the team to achieve sales targets, managing the showroom operations (which operates 7 days a week), overseeing people management, and stock management. You should have a passion for our products and be committed to ongoing training and development.

Role Responsibilities

• Maintain and support daily showroom operations according to King Living standards, policies, and procedures, including Work, Health & Safety protocols.
• Conduct daily team meetings in the absence of the Showroom Manager, covering updates on pricing, packages, product changes, sales targets, and promotions.
• Present the showroom and products to the highest standard, providing outstanding customer service.
• Manage the team effectively to meet business goals, facilitate ongoing training, and foster a collaborative culture.
• Coordinate stock replenishment with the supply chain team.
• Build and maintain customer relationships, resolving complaints in partnership with the Showroom Manager.
• Ensure marketing materials are correctly set up in line with brand requirements.
• Stay informed about competitor products and promotions.

Candidate Profile

• Confident with customer interactions, experienced in team management, and driven to achieve results.
• Previous experience in a premium brand environment.
• Customer-obsessed with excellent communication and professional presentation skills.
• Strong mentoring and coaching abilities to motivate and build a cohesive team.
• Ability to understand store budgets and manage showroom operations effectively.
• High attention to detail, problem-solving, negotiation, and influencing skills.
• Experience with textiles, furniture design, or interior design is advantageous.
• Flexible team player, results-focused, with a passion for trends and continuous improvement.
• Intermediate skills in Microsoft Office and SAP.

Our Values & Benefits

Passion, Integrity, Collaboration, Innovation—these core values inspire us to be our best. We offer career development, ongoing training, a supportive team environment, employee discounts, uncapped bonuses, health insurance discounts, paid parental leave, and more. We are an equal opportunity employer committed to diversity and inclusion.