Assistant Sales Manager

Korakhoa Solutions; Springs; On-site; ZAR 25,000 - 45,000; Full time

Job summary

An innovative firm seeks a dedicated Assistant Manager to lead its Sales team towards achieving efficiency and customer satisfaction. This role is crucial for tracking daily activities, motivating team members, and ensuring they have the necessary resources. You will be responsible for setting sales targets, evaluating performance, and providing training to enhance skills. Join a dynamic environment where your leadership and coaching abilities will drive success and foster a culture of excellence. If you are passionate about sales and have the skills to inspire a team, this opportunity is perfect for you!

Qualifications

• Minimum of 12 months' work experience in sales.
• Strong coaching and influencing skills are essential.

Responsibilities

• Motivating and leading the sales team to achieve targets.
• Monitoring performance and implementing corrective actions.

Skills

Coaching Skills

Leadership Skills

Customer Service Skills

Communication Skills

Multitasking

Adaptability

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

We are looking for a responsible Assistant Manager to help organize and run our Sales teams.

Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.

Main Job Tasks and Key Responsibilities

1. Keeping track of the daily activities and performance of the sales team
2. Motivating, coaching, and leading the sales team to achieve sales targets and other KPIs
3. Ensuring the sales team has the necessary resources to perform their duties
4. Evaluating individual performance and creating/following up on PRPs
5. Setting sales targets and KPIs for team members
6. Taking disciplinary actions when necessary
7. Monitoring, maintaining, and reporting on KPIs, with corrective actions for underperformers
8. Compiling weekly performance reports and implementing corrective actions if needed
9. Scheduling overtime, including during holidays, lunch breaks, and weekends
10. Promoting company values, vision, and culture within the team
11. Providing additional training and coaching to ensure proper performance
12. Acting as a role model with high standards of service and attention to detail
13. Assisting the manager with daily responsibilities and providing stable leadership
14. Recruiting and interviewing new hires
15. Responding to and resolving customer complaints and comments

Requirements

• Ability to adapt quickly to change
• Strong coaching and influencing skills
• Passionate, disciplined, persistent, and accountable
• Excellent teamwork skills
• Leadership skills and computer literacy (Microsoft Word, Excel, Outlook, etc.)
• Experience in Insurance, Brokerage, Sales, or Underwriting
• Minimum of 12 months’ work experience in sales
• Management skills, motivational skills, strong communication, multitasking, and customer service skills