Assistant sales Manager

Badger Holdings; Springs; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A leading company in Springs seeks an Assistant Manager to oversee and motivate the sales team. The role entails ensuring efficiency, meeting KPIs, and resolving customer issues, along with providing coaching and support to the team. This position will be vital in driving the company's sales success while fostering a culture of excellence and high service standards.

Qualifications

• Strong leadership and coaching skills.
• Ability to set and monitor performance targets.
• Experience in resolving customer complaints.

Responsibilities

• Motivating and leading the sales team to achieve targets.
• Compiling weekly reports on team performance.
• Recruiting and interviewing new hires.

Skills

Leadership

Motivation

Analytical Skills

Communication

Job description

We are looking for a responsible Assistant Manager to help organize and run our Sales teams. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.

Main Job Tasks and Key responsibilities

• Keeping track of the daily activities and performance of the sales team
• Motivating, coaching and leading the sales team to achieve sales targets and other KPI’S
• Ensure sales team have the necessary resources to perform their daily duties
• Evaluate performance of individuals in the team and create / follow up on PRP for individuals in the team.
• Setting sales targets and key performance indicators of the individuals in the team.
• Take disciplinary actions for his / her team members where necessary
• Monitoring, maintaining and reporting on all specified KPI’s for individuals within the team and corrective action for any potential individuals who are not on track or behind their required benchmarks and targets
• Compile weekly reports on the team’s performance and corrective action if needed
• Set schedule for overtime for the team(public holidays , lunch breaks and Saturdays)
• Understand and drive company values, vision and culture in his / her team or business overall.
• Lead employees and providing additional training and coaching as needed to ensure everyone is performing their job properly
• Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
• Assisting the manager with day-to-day responsibilities, overseeing staff, and providing stable leadership to the department
• Recruiting and interviewing new hires
• Respond to and resolve customer complaints and comments as needed