Assistant Retail Store manager- Waterfront

Spc; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A retail company in Cape Town is seeking an energetic Assistant Store Manager to support daily operations and lead a team in achieving sales targets. The ideal candidate has significant retail experience and strong interpersonal skills, with a focus on delivering excellent customer experiences. Responsibilities include overseeing store operations, training staff, and ensuring merchandising standards. This role offers an opportunity to advance in a dynamic environment.

Qualifications

• Minimum 23 years of retail experience with at least 1 year in a leadership/supervisory role.
• Strong interpersonal and communication skills.
• Highly organized with attention to detail and multitasking abilities.

Responsibilities

• Support the Store Manager in all aspects of store operations.
• Lead by example on the sales floor and motivate staff.
• Handle customer queries, complaints, and returns.

Skills

Leadership

Customer service

Interpersonal communication

Organizational skills

Education

Matric

Retail or business-related tertiary qualification

Tools

POS systems

MS Office

Job description

Overview

Do you thrive in a fast-paced retail environment and have a passion for leading teams?

We’re looking for an energetic and driven Assistant Store Manager to support the Store Manager in running day-to-day operations, achieving sales targets and delivering excellent customer experiences.

Responsibilities

• Support the Store Manager in all aspects of store operations including team supervision, customer service, merchandising and inventory control.
• Lead by example on the sales floor and coach and motivate staff to meet performance goals.
• Assist with staff training, scheduling and performance monitoring.
• Ensure store merchandising, cleanliness and presentation standards are consistently upheld.
• Handle customer queries, complaints and returns professionally and efficiently.
• Monitor stock levels and assist with ordering, receiving and stock loss prevention.
• Step in as acting Store Manager when required.

Requirements

• Minimum 23 years of retail experience with at least 1 year in a leadership / supervisory role.
• Strong interpersonal and communication skills.
• Proven ability to support a team in meeting sales and customer service objectives.
• Highly organized with attention to detail and the ability to multitask.
• Experience with POS systems and basic MS Office proficiency.
• Matric essential; retail or business-related tertiary qualification advantageous.

Please e-mail Ashleigh your applications directly to emailprotected