Assistant Retail Manager – Polokwane

Joblink Placement; Polokwane; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player in the frozen food sector is seeking an Assistant Retail Manager to support daily operations at the retail store. This role involves supervising staff, managing cash, and ensuring compliance with safety standards. The ideal candidate will have a strong administrative background, excellent communication skills in Afrikaans and English, and the ability to work collaboratively within a team. If you are self-motivated, reliable, and passionate about providing excellent customer service, this opportunity is perfect for you. Join a dynamic team and contribute to the success of a thriving retail environment!

Qualifications

• Minimum 2 years of administration experience required.
• Must be able to read, write, and speak Afrikaans & English.

Responsibilities

• Assist the retail manager in daily operations and supervise employees.
• Manage cash, stock control, and ensure safety standards.

Skills

Administration experience

Problem-solving

Teamwork

Initiative

Self-motivated

Communication (Afrikaans & English)

Education

Grade 12

Post matric certificate or diploma

Tools

Computer Literacy

Job description

My client in the frozen food industry is looking for an Assistant Retail Manager that will support the manager in the daily business operations of the retail store. You will be responsible for many duties, including supervising employees, communicating with and helping customers, and carrying out directives given by the retail manager.

Areas of Responsibility (Your duties will include but are not limited to):

Cash Management

• Preparation, co-ordination and handing out of Floats
• Preparation of Float for Admin Desk
• Daily Banking
• Consolidation of previous night’s cash up
• Prepare paperwork as per HQ financial process
• Be prepared for SBV collection
• Assist Cashiers with cash drops
• Allocate Change as per requests
• Cash up at the end of every shift
• Correction of Cashier mistakes with consent from Retail Manager

Administration

• Administration of old stock write off and stock transfers
• Check receipt invoices against orders and send through to GRV
• Follow up on GRV cycle
• Issuing of Purchase orders
• Handle transfer requests from HQ
• Updating of IQ system
• Payment requests for general store management
• Weekly filing, creating, updating and maintaining records and databases

People Management

• Match Attendance registers against biometric system and print for sign-off
• Assist with and/or refer any HR related queries
• Assist with leave requests and forward to HR after authorisation
• Uniform and PPE orders and issue thereof to staff
• Recruitment of staff as per Retail Manager instruction
• Management of Casual Payments
• Report and administer any IR related issues in conjunction with HR
• Set up the weekly cleaning schedule

General Duties

• Open Shop every day and ensure that all safety procedures are met during a daily walk about
• Daily lock-up and alarm activation
• Do daily price check and do corrections when required
• Assist and resolve customer queries
• Upkeep of canteen
• Stand-in for the Retail Manager when mandated to do so
• Upkeep of stationary volumes, labels, soap, etc.
• Check fridge temperatures
• Report any maintenance issues to HQ

Stock Control

• Prepare daily stock take sheet as per HQ list
• Prepare for full stock take every 3 months
• Deal with and process expired stock, rotation of stock and ordering of stock

Teamwork

• Support department managers and co-employees.
• Actively participate as a member of the team
• Performing any other task, not specified herein, which from time to time may be assigned by the manager.

Housekeeping and Safety Standards

• Ensures that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and norms
• Ensure Personal hygiene standards are maintained
• Take reasonable care for own health and safety as well as the health and safety of others
• Wear the correct PPE in accordance with the company policy and procedures
• No interference or abuse of any health, safety and environmental welfare equipment
• Keep work areas clean and free from hazards and risks

Knowledge, skills, and experience required:

Educational Background:

• Grade 12 with post matric certificate or diploma will be to the applicants advantage
• Must be able to read, write, speak, and understand Afrikaans & English
• Computer Literacy

Knowledge / Skills:

• Administration experience of at least 2 years
• Ability to deal with a varied group of people
• Forklift licence will be advantageous
• Operational Agility with a problem-solving mind set
• Ensure Vision, Mission and Values underpin all activities
• Ability to show initiative
• Ability to work as part of a team
• Self-motivated and reliable
• Performance Driven
• Well-organised

Salary between R 10 000 – R 16 500 (Depending on experience)