Assistant Retail Manager – Nelspruit

My client in the frozen food industry is looking for an Assistant Retail Manager that will support the manager in the daily business operations of the retail store. You will be responsible for many duties, including supervising employees, communicating with and helping customers, carrying out directives given by the retail manager.

Areas of Responsibility (Your duties will include but are not limited to):

Cash Management

• Preparation, co-ordination and handing out of Floats
• Preparation of Float for Admin Desk
• Daily Banking
• Consolidation of previous night’s cash up
• Prepare paperwork as per HQ financial process
• Be prepared for SBV collection
• Assist Cashiers with cash drops
• Allocate Change as per requests
• Cash up at the end of every shift
• Correction of Cashier mistakes with consent from Retail Manager

Administration

• Administration of old stock write off and stock transfers
• Check receipt invoices against orders and send through to GRV
• Follow up on GRV cycle
• Issuing of Purchase orders
• Handle transfer requests from HQ
• Updating of IQ system
• Payment requests for general store management
• Weekly filing, creating, updating and maintaining records and databases

People Management

• Match Attendance registers against biometric system and print for sign-off
• Assist with and/or refer any HR related queries
• Assist with leave requests and forward to HR after authorisation
• Uniform and PPE orders and issue thereof to staff
• Recruitment of staff as per Retail Manager instruction
• Management of Casual Payments
• Report and administer any IR related issues in conjunction with HR
• Set up the weekly cleaning schedule

General Duties

• Open Shop every day and ensure that all safety procedures are met during a daily walk about
• Daily lock-up and alarm activation
• Do daily price check and do corrections when required
• Assist and resolve customer queries
• Upkeep of canteen
• Stand-in for the Retail Manager when mandated to do so
• Upkeep of stationary volumes, labels, soap, etc.
• Check fridge temperatures
• Report any maintenance issues to HQ

Stock Control

• Prepare daily stock take sheet as per HQ list
• Prepare for full stock take every 3 months
• Deal with and process expired stock, rotation of stock and ordering of stock

Teamwork

• Support department managers and co-employees.
• Actively participate as a member of the team
• Performing any other task, not specified herein, which from time to time may be assigned by the manager.

Housekeeping and Safety Standards

• Ensures that cleaning and housekeeping standards on equipment and work areas are maintained according to laid down standards and norms
• Ensure Personal hygiene standards are maintained
• Take reasonable care for own health and safety as well as the health and safety of others
• Wear the correct PPE in accordance with the company policy and procedures
• No interference or abuse of any health, safety and environmental welfare equipment
• Keep work areas clean and free from hazards and risks

Knowledge, skills, and experience required:

Educational Background:

• Grade 12 with post matric certificate or diploma will be to the applicants advantage
• Must be able to read, write, speak, and understand Afrikaans & English
• Computer Literacy

Knowledge / Skills:

• Administration experience of at least 2 years
• Ability to deal with a varied group of people
• Forklift licence will be advantageous
• Operational Agility with a problem-solving mindset
• Ensure Vision, Mission and Values underpin all activities
• Ability to show initiative
• Ability to work as part of a team
• Self-motivated and reliable
• Performance Driven
• Well-organised

Salary between R 10 000 – R 17 000 (Depending on experience)