Assistant Restaurant / Outlet Manager

The Capital Hotels, Apartments & Resorts; Ballito; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hotel brand in Ballito seeks an Assistant Restaurant / Outlet Manager to oversee restaurant operations and ensure exceptional service. Ideal candidates will have a hospitality qualification and proven experience in food and beverage management. This role offers a dynamic work environment with opportunities for fast recognition and promotion based on values.

Qualifications

• 1 - 2 Years proven Food and Beverage Management experience.
• Hands on Problem Solving approach.
• Friendly, courteous and service-oriented.

Responsibilities

• Supervise and coordinate daily activities for Restaurant, Bar/s, Room Service.
• Run the F&B operations in the absence of the Restaurant Manager.
• Ensure outstanding guest service and maintain operational standards.

Skills

Problem Solving

Customer service

Communication

Leadership

Interpersonal skills

Education

Matric

Hospitality Qualification or Similar

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined.

Description:

The Assistant Restaurant / Outlet Manager is responsible for supervising and coordinating the daily activities for the Restaurant, Bar/s, Room Service, Conferencing and Functions at the Hotel. The position is primarily concerned with two main functional activities: supervision and front of house. The Assistant Outlet is second-in-charge to the Restaurant Manager and takes charge and runs the F&B operations in the absence of the Manager.

Minimum Requirements:

• Matric
• Hospitality Qualification or Similar
• 1 - 2 Years proven Food and Beverage Management experience
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Customer service driven with outstanding communication and active listening skills
• Friendly, courteous and service-oriented
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.