Assistant Restaurant Manager - Western Cape

Nando's South Africa; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading restaurant chain in Western Cape is seeking an Assistant Restaurant Manager to ensure efficient operations, manage staff, and maintain high standards of service. The ideal candidate will have at least 2-3 years of restaurant management experience and strong communication skills. Responsibilities include financial management, operational oversight, and assisting with recruitment. Join a dynamic team and contribute to a vibrant work culture!

Qualifications

• At least 2-3 years restaurant management experience.
• Experience in Microsoft Office.
• Excellent knowledge of restaurant operations.

Responsibilities

• Ensure correct and effective financial administration daily.
• Assist in controlling expenditure and achieving gross profit margins.
• Monitor performance against set daily targets.
• Ensure efficient stock control management daily.
• Assist with recruitment and training of new staff.

Skills

Restaurant management experience

Excellent communication skills

Attention to detail

Microsoft Office proficiency

Ability to manage a group

Education

Matric

Job description

Closing Date 2025/08/15

Reference Number NAN250808-3

Job Title Assistant Restaurant Manager - Western Cape

Department Casas

Job Type Permanent

Reporting To (Job Title) Restaurant Manager

Number of Positions 01

Location - Country South Africa

Location - Province Western Cape

Location - Town / City Western Cape

Job Description

Be more than just a Manager! Do you have fire in your belly and purpose in your heart? Do you pour all that you are into all that you do... and have a little fun on the way? If so, please review the requirements and have the courage to pursue your passion and join the Nando's family.

Minimum Requirements

• Matric
• At least 2-3 years restaurant management experience
• Experience in Microsoft Office
• Attention to detail and accuracy
• Ability to manage a group of people
• Excellent communication skills
• Excellent knowledge of restaurant operations

Preferred: Applicants with more than 3 years restaurant management experience.

Preferred: Applicants with a valid driver’s license and own vehicle.

Duties and Responsibilities

Financial Management

• Ensure correct and effective financial administration according to Nando’s policies & procedures daily.
• Assist in controlling expenditure and achieving expected gross profit margins (stock control, waste management, pilferage, etc).
• Assist in taking corrective actions to improve business performance indicators (Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) daily.
• Monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).

Operational Management

• Ensure efficient stock control management daily.
• Perform daily compliance checks related to Health & Safety, Repairs; Maintenance, Cleaning & Hygiene, escalating issues to the Restaurant Manager.
• Assist in developing corrective action plans to improve audit results.
• Communicate and ensure compliance with Nando’s operational standards and requirements.

People Management

• Assist in developing and monitoring weekly rosters to meet business needs and ensure adherence to opening and closing procedures.
• Assist with recruitment, induction, and training of new staff according to policies and procedures.
• Complete and check attendance registers.
• Assist in ensuring adherence to disciplinary policies.
• Escalate poor performance and provide ongoing feedback to staff and the Restaurant Manager.
• Ensure staff are signed off on relevant training materials and procedures.

Marketing Management

• Assist with communication and execution of marketing campaigns and initiatives.
• Respond to customer complaints following Nando’s policies.
• Assist in developing corrective actions based on mystery shopper reports.
• Assist with executing local marketing plans to promote sales and increase customer base.
• Fulfill responsibilities of the Restaurant Manager in their absence.