Assistant Restaurant Manager - King Williamstown 3

Alliance Foods SA (Pty) Ltd.; Qonce; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A vacancy for an Assistant Restaurant Manager (ARM) in a leading company offers a development program to prepare candidates for future managerial roles. Responsibilities include supporting restaurant operations by overseeing staff, ensuring customer satisfaction, and implementing training programs for effective performance.

Qualifications

• Experience in a restaurant management role or similar.
• Ability to manage staff and operations efficiently.

Responsibilities

• Assist the Restaurant General Manager in achieving industry standards.
• Learn to manage shifts and direct employee activities.
• Implement training programs to improve staff performance.

Skills

Customer Service

Leadership

Time Management

Problem Solving

Tools

Macromatix

Job description

A vacancy exists in the Operations Department for an Assistant Restaurant Manager (ARM) . Reporting to the Restaurant General Manager, the successful incumbent / s will be part of a development programme aimed at getting them ready for future ARM positions that may arise in the business.

KEY RESPONSIBILITIES

• Assist the RGM in the achievement of CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
• Learn to manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
• Understand how to allocate responsibilities to each employee on shift and monitor performance accordingly
• Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required
• Learn about forecasting and scheduling of labour by shift and create a deployment plan to control labour costs and meet the needs of the business by utilising tools i.e. Macromatix.
• Support RGM to ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds / resources are protected by all employees.
• Report to the RGM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.
• Assist the RGM to implement restaurant training programmes for staff to enable them to maximise performance and realise their career potential.
• Support and demonstrate our How We Win Together principles acting as a role model and providing leadership withHeart,SmartandCourage

Create a job alert for this search

Restaurant Manager • Kingwilliamstown / Qonce, ZA