Assistant Restaurant Manager

South Cape Recruitment; Knysna; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A local recruitment agency is seeking an Assistant Restaurant Manager for a busy restaurant in Knysna. The ideal candidate will have experience in operations, strong leadership skills, and a passion for excellent guest service. This role involves managing staff, overseeing daily operations, and ensuring high standards of service.

Qualifications

• Previous experience in a supervisory or assistant manager role within a busy restaurant.
• Strong leadership and people management skills.
• Ability to remain calm and professional under pressure.

Responsibilities

• Assist the Restaurant Manager in overseeing daily floor operations.
• Supervise and lead front-of-house staff, maintaining high standards of service.
• Manage staff training, scheduling, and performance monitoring.

Skills

Leadership skills

Interpersonal skills

Communication skills

Tools

POS systems

Job description

SUMMARY

We are seeking a dynamic and hands-on Assistant Restaurant Manager to support the smooth running of a busy, well-established restaurant in Knysna. The role requires a motivated leader who can balance operational efficiency with warm hospitality, ensuring guests enjoy an outstanding dining experience every time.

POSITION INFO

Duties & Responsibilities Include but not limited to :

• Assist the Restaurant Manager in overseeing daily floor operations.
• Supervise and lead front-of-house staff, maintaining high standards of service.
• Manage staff training, scheduling, and performance monitoring.
• Address guest queries, complaints, and special requests with professionalism.
• Support stock control, ordering, and supplier coordination.
• Oversee point-of-sale systems, cash-ups, and financial procedures.
• Ensure compliance with health, safety, and hygiene standards.
• Collaborate closely with the kitchen and bar to deliver seamless service.
• Act as the Manager on Duty when required.

Requirements

• Previous experience in a supervisory or assistant manager role within a busy restaurant.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to remain calm and professional under pressure.
• Sound knowledge of restaurant financials, stock management, and POS systems.
• A passion for hospitality and commitment to service excellence.
• Flexibility to work evenings, weekends, and public holidays.