ASSISTANT MANAGER : WAREHOUSING AND LOGISTICS

Tower Group South Africa (PTY) Ltd; Pretoria; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A leading logistics firm in Pretoria is seeking an Operations Manager to ensure compliance with SOPs and effective stock management. The ideal candidate will have a diploma in Operations/Supply Chain management, 5 years of relevant experience, including 3 years in a supervisory role. Responsibilities include overseeing safety protocols and managing customer service requirements to enhance satisfaction and efficiency.

Qualifications

• 5 years’ relevant experience in Operations/Warehousing and Logistics.
• Minimum of 3 years’ supervisory experience.
• Understanding of legislation and compliance requirements.

Responsibilities

• Oversee compliance with SOPs and safety protocols.
• Ensure effective internal stock management.
• Manage customer service requirements and order fluctuations.

Skills

End-to-end supply chain knowledge

ERP knowledge (SAP)

Basic business and financial acumen

Intermediate Excel skills

Education

Relevant diploma in Operations/Supply Chain management

Job description

Job purpose:

To oversee compliance with SOPs and safety protocols to ensure effective internal stock management and accurate, timely despatch to customers.

TECHNICAL PRE-REQUISITE:

End-to-end supply chain knowledge with relevant logistics and commercial knowledge in an operations / warehousing and logistics environment
Understanding of the upstream and downstream aspects of business processes from a customer and supplier perspective
ERP knowledge (SAP preferred)
Insight into relevant legislation, regulations and compliance requirements, including ISO 140001, SARS, Clearing and Forwarding (rebate stores), LRA and Employee and Industrial Relations knowledge
Vigilance and risk awareness (safety, environment and quality)
Safety, first aid and firefighting knowledge
Basic business and financial acumen
Sound knowledge of the full MS Office suite with intermediate Excel

CHANGING KNOWLEDGE REQUIREMENTS:

Managing engineering changes (e.g. in tracking invoice numbers on communication from Sales)
Customer service requirements (e.g. order fluctuations and shift work)
Changes to internal and external regulations, standards and compliance and reporting requirements
Evolving technology and business changes (e.g. automation)
Organisational growth goals and changes to organisational strategy and structure
Industry benchmarks and best practices in all areas relevant to the role

MINIMUM QUALIFICATION
Relevant diploma, e.g. in Operations / Supply Chain management

EXPERIENCE
5 years’ relevant experience in Operations / Warehousing and Logistics, including a minimum of 3 years’ supervisory experience

MEASURABLE OUTPUTS:

Customer satisfaction and stakeholder engagement

Compliance with operational SOPs

Accurate, cost-effective inventory management

Leadership and people management

Safety and risk management

Participation in growth and continuous improvement activities