Assistant Manager, Transport, Solutions

Dsv Road Gmbh; Gauteng; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading logistics company is seeking an Assistant Manager for Transport Solutions. The role involves overseeing transportation operations, ensuring compliance with SLAs, and maintaining effective communication with carriers and stakeholders. Ideal candidates will have a strong logistics background, excellent communication skills, and a focus on process improvement. Join us to advance your career in a dynamic global environment.

Qualifications

• Minimum 5 years relevant industry experience.
• Strong understanding of Supply Chain processes.

Responsibilities

• Manage transportation processes from pre-execution to delivery.
• Monitor and report on carrier performance against SLAs.
• Build and sustain strong relationships with clients and carriers.

Skills

MS Office

Data Analysis

Communication

Problem Solving

Time Management

Education

Tertiary qualification in Logistics

Supply Chain Management

Transport Management

Tools

Excel

Tracking Systems

Job description

Job Description: Assistant Manager, Transport, Solutions

If you are a current DSV employee interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Location: Kempton Park, Gauteng

Position: Assistant Manager, Transport, Solutions

Type: Full Time

Qualifications and Experience

1. Tertiary qualification in Logistics, Supply Chain, or Transport Management.
2. Minimum 5 years relevant industry experience, with in-depth knowledge of job-related requirements.

Skills and Capabilities

• Proficient in MS Office, especially Outlook, Excel, Word, PowerPoint; highly skilled in Excel for data management and reporting.
• Experience with tracking and tracing systems.

Job-related Requirements

• At least 5 years experience in logistics transport, dealing with clients in Warehouse and Transportation environments.
• Transport relationship management experience.
• Strong understanding of Supply Chain processes, including inbound, outbound, and returns.
• Proven skills in organizing, directing, controlling, and monitoring transporters.
• Ability to meet customer expectations and ensure compliance with procedures, regulations, work instructions, and workloads.
• Experience in managing processes, work instructions, and SOPs.
• Good interpersonal skills for client account management.
• Strong data analysis and relationship-building skills.
• Effective communication skills at all management levels.
• Experience in incident reporting and claims handling.
• Fluent in English, with excellent writing, interpretation, and communication skills.
• Attention to detail, administrative skills, and ability to work in a fast-paced environment.
• Strong problem-solving, time management, and organizational skills.
• Team-oriented with a focus on collective goals.

Preferred Additional Skills

• Experience with strategic client engagement and communication.
• Exposure to strategic client management and communication channels.

Main Purpose of the Role

To oversee daily transportation operations, ensuring compliance with Service Level Agreements (SLAs), and maintaining effective communication with carriers and stakeholders to support seamless logistics operations.

Key Responsibilities

• Manage transportation processes from carrier pre-execution to on-time delivery, including administration within DSV Solutions TMS.
• Maintain communication with carriers and stakeholders, resolving challenges proactively.
• Monitor and report on carrier performance against SLAs.
• Manage incidents, claims, and escalate issues as needed.
• Build and sustain strong relationships with clients, carriers, and internal teams.
• Identify process improvements and value-adding opportunities.

Additional Duties

• Ensure compliance with export/import controls and safety regulations.
• Maintain documentation, SOPs, and work instructions.
• Support change management initiatives and operational improvements.

At DSV, we are committed to growth, innovation, and inclusivity. Join us to shape the future of logistics and advance your career in a dynamic, global environment.

Note: Due to high application volume, only shortlisted candidates will be contacted. External candidates will be notified within four weeks if unsuccessful. We follow fair, non-discriminatory hiring practices and affirmative action policies.