Assistant Manager (Fourways)

Swift Human Resources; Johannesburg; On-site; ZAR 350,000 - 500,000; Full time

Job summary

A leading company is looking for an Assistant Manager to join their team in Fourways, Johannesburg. This role entails overseeing operations, managing staff, and ensuring excellent customer service while meeting financial targets. Suitable candidates should possess strong technical knowledge and significant experience in the motor industry.

Qualifications

• At least 5 – 8 years’ experience in a similar management role within the motor industry.
• Sound technical knowledge and understanding.
• Understanding of procurement and quality management systems.

Responsibilities

• Manage and oversee outlet operations and personnel.
• Ensure financial and operational targets are met.
• Lead customer interactions and resolve issues.

Skills

Customer Service

Technical Knowledge

Sales Interaction

Stock Management

Financial Management

Education

Matric Certificate

Additional related courses

Tools

Microsoft Office

VISION system

WOM system

Job description

Responsible to assist manager to manage and oversee outlet personnel, supervising outlet operations, and ensuring efficient operations on a day-to-day basis. Improving efficiencies and streamlining outlet activities to maximize financial and other key indicators to achieve peak performance levels.

POSITION INFO :

Position available for an Assistant Manager to join the team in Fourways.

Qualifications and or Experience :

• Matric Certificate (with maths literacy minimum). Additional related courses / qualifications and advantage.
• At least 5 – 8 years’ experience in a similar management role within the motor industry
• Sound Technical knowledge and understanding
• Experience in motor part sales
• Experience of managing Profit & Loss, balance sheet and associated financial responsibilities.
• Understanding of procurement
• Understanding of ISO 9001 / 45001 or relevant quality management system
• Strong proficiency in Microsoft Office
• Experience with stock management
• Sales and customer interaction experience

General Tasks :

• Provide superior customer servicelevels that exceed customerexpectations while staying in line withCompany policies and procedures
• Ensure that daily, weekly and monthlytargets are being met
• Adhere to high ethical standards, andcomply with all regulations / applicable laws
• Interacting with customers on aregular basis to ensure satisfactionand gain useful feedback
• Resolving customer problems andqueries as needed
• Manage warranty claims and assistthe customer, salesman and QCdepartment throughout the process
• Managing of all purchase orders andresolve any discrepancy for purchaseson orders / parts.
• Responsible for managing the orderssystem “WOM”.
• Responsible for managing the storeand the stock levels on the “VISION’system.
• Management of daily sales figures
• Overseeing stock delivery from DC
• Assessing market conditions andrealign business strategy accordingly
• Lead, develop and implement variable cost programmes across all areas of responsibility.

Kindly apply if you meet the minimum requirements. Should you not hear from us within 2 weeks consider your application as unsuccessful.

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