Assistant Manager

Headhunt; Gqeberha; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A major fuel retailer in South Africa is seeking an experienced Assistant Manager for their restaurant close to Port Elizabeth. The role involves managing daily operations, ensuring staff efficiency, and maintaining customer satisfaction. Candidates should have strong restaurant experience and leadership skills. This is a full-time position with a salary range between R9000 and R11000 CTC per month.

Qualifications

• Experience in managing restaurant operations.
• Strong knowledge of menu and kitchen processes.
• Ability to handle customer complaints professionally.

Responsibilities

• Oversee daily operations and staff performance.
• Ensure customer satisfaction and smooth restaurant running.
• Manage ordering and inventory processes.

Skills

Restaurant Experience

Hospitality Experience

Management Experience

Leadership Experience

Basic Math

Job description

Our client the largest private fuel retailer in the country based in Port Elizabeth is seeking an experienced Assistant Manager to join their team.

This position is 30 kilometres outside PE.

Salary : R9000 R11000 CTC per month.

ist of Responsibilities & duties including but not limited to :

• Full menu knowledge including all main menu items limited menu items ensuring that these products are served to company specification.
• Full coffee knowledge and bar training in all areas.
• Full retail knowledge including items available pricing and suppliers. An understanding of merchandising stock levels and ordering process.
• Detailed knowledge of the companys roots.
• Understanding of the running of the kitchen including preparation of all recipes prep items and menu items. A capability to prepare all recipe prep and menu items with the assistance of a recipe.
• General knowledge of baked goods available signed off level two baking training.
• Understanding of ordering procedures including daily bread orders cake orders fruit & veg ordering as well as a capability to handle all bar orders including coffee tea alcohol and soft drinks as well as miscellaneous items (wheatgrass hot chocolate etc). Occasionally the Assistant Manager will be required to oversee and execute Monday and Thursday orders so a basic knowledge of this is required.
• Knowledge of GAAP including capturing invoices pulling management overview reports daily stocktakes and daily cashup procedures as well as being able to pull any report required from Back Office (e.g. Hourly Activity Reports Stock Movement Reports)
• An ability to ensure the smooth running of the restaurant. Ensuring the staff on shift are aware of their duties responsibilities and that these duties are completed timeously efficiently and correctly. Issues are to be dealt with quickly and efficiently keeping in mind always the importance of customer satisfaction. An Assistant Manager is also expected to be able to perform the duties of any member of staff on the floor in the event of shortstaffing or unforeseen circumstances.
• Knowledge of rostering and staffing particularly to do with bar rosters and FOH rosters depending on the delegation of responsibility by the GM. An Intermediate manager should be able to compose and efficiently carry out a staff roster for any department in the restaurant including the kitchen bar and FOH.
• The ability to deal with customers in a friendly professional manner. Can handle more complicated complaints including but not limited to incorrect orders cold food bad service and food poisoning.
• An Assistant Manager is expected to be able to run the restaurant on a day to day basis in the absence of the GM.
• Ensuring the general hygiene and safety policies are adhered to.
• Responsibility of general cleanliness of the restaurant at all times.

Only shortlisted candidates will be contacted. If you do not hear from us within two weeks of applying please consider your application unsuccessful.

Required Experience :

Manager

Key Skills

Restaurant Experience,Fashion Retail,Hospitality Experience,Assistant Manager Experience,Basic Math,Management Experience,Math,Business Management,Leadership Experience,Supervising Experience,Restaurant Management,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1