Assistant Management Couple

Phoenix Recruitment; Mbombela; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An exciting opportunity awaits a dynamic couple at a mountain game lodge, where you will assist in lodge management and enhance guest experiences. This role requires a hands-on approach, focusing on high standards in hospitality and guest services. You will be involved in reservations, staff management, and marketing, while also ensuring memorable nature experiences for guests through guided activities. If you are passionate about hospitality and possess strong people skills, this position offers a chance to grow within a supportive company that values enthusiasm and dedication.

Qualifications

• Minimum 2 years experience in 4 or 5 star establishments.
• Valid Driver's License and good general bush knowledge required.

Responsibilities

• Assist lodge manager in all areas including reservations and staff management.
• Responsible for client nature experiences and general maintenance.

Skills

People Skills

Attention to Detail

Hosting Experience

Administrative Skills

Food & Beverage Experience

General Maintenance Skills

Land Management Knowledge

Education

Grade 12

Tourism / Hospitality Qualification

Tools

Nightsbridge Booking System

Job description

• Mountain Game Lodge near Nelspruit is looking for an enthusiastic Assistant Management Couple to support the General Managers (Lodge Anchor / FOH & Maintenance / Field Guide).

We are looking for a dynamic couple with mature characters, good people skills, and a passion for hospitality. Must be eager, willing, and keen to join a growing company.

This position requires a hands-on approach, an eye for detail, flexibility, and determination to maintain and improve the very high standards already in place.

Lodge Anchor:

Responsible for assisting the lodge manager in all areas of lodge management, including reservations, office administration, front of house and service, lodge staff management, and marketing.

Requirements:

1. Grade 12
2. Tourism / Hospitality Qualification
3. Minimum 2 years working experience in 4 or 5 star establishments
4. Food & Beverage Experience
5. Computer literate essential + knowledge of Nightsbridge booking system
6. Administrative skills and experience
7. Hosting experience and service
8. Good administration skills / attention to detail
9. Some marketing knowledge or experience
10. Valid Driver's License

Field Guide / Lodge & Reserve Maintenance:

Responsible for client nature experience (nature drives, guided walks, hiking / MTB trails), land management support under the farm manager, maintenance of guest activity equipment, trails and locations, assisting with general maintenance, front of house, and service.

Requirements:

1. Grade 12
2. Minimum 1 year guiding experience
3. Good general bush knowledge of the Lowveld area
4. Specialty knowledge of birds / trees a bonus
5. Hosting experience and service
6. General maintenance skills and experience
7. Land management experience (knowledge of land maintenance and invasive removal, etc.)