Assistant Laundry Master

Crew Life at Sea; Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the hospitality industry seeks a Laundry Supervisor for onboard laundry operations. The role includes managing team activities, ensuring timely laundry processes, and collaborating across departments to enhance guest experiences. Ideal candidates will have a high school diploma, relevant experience, and strong communication skills. Join us to uphold exceptional standards in cleanliness and service.

Qualifications

• Minimum of 2 years of experience in a similar role.
• Ability to work flexible hours, including weekends and holidays.
• Fluent in English, both written and spoken.

Responsibilities

• Assist the Laundry Master in overseeing daily operations.
• Supervise a team of laundry attendants.
• Maintain organized laundry area following safety guidelines.

Skills

Leadership

Organizational skills

Communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

Laundry equipment knowledge

Job description

- Assist the Laundry Master in overseeing the daily operations of the onboard laundry facilities

- Manage and supervise a team of laundry attendants

- Ensure that all laundry is washed, dried, and folded in a timely and efficient manner

- Monitor inventory levels and order supplies as needed

- Train new laundry attendants and provide ongoing training and support to existing team members

- Maintain a clean and organized laundry area, following all safety and sanitation guidelines

- Report any equipment malfunctions or maintenance needs to the Laundry Master

- Assist with the sorting and distribution of laundry to guest cabins and crew areas

- Handle guest laundry requests and ensure timely delivery of their items

- Maintain accurate records of laundry inventory and usage

- Assist with the preparation of laundry budgets and cost control measures

- Collaborate with other departments to ensure a seamless guest experience

- Uphold the company's standards of excellence in customer service and cleanliness at all times

Qualifications:

- High school diploma or equivalent required

- Minimum of 2 years of experience in a similar role, preferably in a hospitality or cruise line industry

- Strong leadership and organizational skills

- Ability to work in a fast-paced and dynamic environment

- Excellent communication and interpersonal skills

- Knowledge of laundry equipment and procedures

- Basic understanding of budgeting and cost control

- Ability to lift and carry heavy objects and stand for extended periods of time

- Must be able to work flexible hours, including weekends and holidays

- Fluent in English, both written and spoken