Assistant Housekeeping Manager

Accor Hotels; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Accor Hotels is seeking a Housekeeping Supervisor for HYDE Johannesburg Rosebank, blending luxury and vibrant hospitality. The role involves managing housekeeping duties, ensuring cleanliness, and leading a passionate team dedicated to exceptional guest experiences. Join an innovative group and cultivate your career in a rewarding environment.

Benefits

Competitive package

Development opportunities

Creative working environment

Qualifications

• Favorable qualifications in hospitality related fields.
• Proficient in OPERA PMS and MS Office.
• Knowledgeable of cleaning chemicals and equipment.

Responsibilities

• Supervise housekeeping staff to ensure service standards.
• Conduct inspections for cleanliness and supply levels.
• Plan daily work schedules based on occupancy.

Skills

Effective communication

Leadership

Independence

Education

Hospitality or related qualifications

Tools

OPERA PMS

Microsoft Office

Job description

HYDE Johannesburg Rosebank offers a unique lifestyle hotel experience, blending festival-inspired food, music, nightlife, and luxurious accommodations with natural textures and artisan touches.

Job Description

Responsibilities:

• Ensure all housekeeping duties comply with hotel policies.
• Assist the Executive Housekeeper in managing all aspects of housekeeping operations.
• Represent the Housekeeping Department in the absence of the Executive Housekeeper.
• Supervise housekeeping staff to meet service standards and procedures.
• Plan and coordinate daily work schedules, including special activities based on occupancy.
• Oversee the cleaning and preparation of guest rooms daily.
• Maintain key control procedures and ensure keys are returned after shifts.
• Conduct inspections of guest rooms, back-of-house, and public areas to ensure cleanliness and supply levels.
• Coordinate with supervisors for planning and scheduling activities.
• Manage inventories of linen, supplies, and uniforms.
• Ensure all equipment, supplies, and chemicals are stored safely and maintained properly.
• Report renovation and repair needs to the Executive Housekeeper.
• Assist in staff recruitment and participate in training and staff meetings.
• Train staff in emergency procedures and uphold hygiene and safety standards.
• Maintain high standards of personal appearance and hygiene among staff.
• Report health or safety hazards promptly.
• Perform other duties as assigned by management.

Quality and Administrative Responsibilities:

• Support policies, processes, and standards related to cleaning, safety, and guest satisfaction.
• Assist in quality audits and immediate corrective actions when needed.
• Participate in continuous improvement ideas and recognize team contributions.
• Manage stock control, budgeting, and cost-saving initiatives.

Qualifications:

• Hospitality or related qualifications are favorable.
• Proficiency in OPERA PMS or Cloud and intermediate skills in Microsoft Office.
• Knowledge of cleaning chemicals and equipment.
• Effective communication skills in English.
• Ability to work independently and lead others.
• Leadership qualities and adherence to safety and hygiene standards.

Additional Information

• Opportunity to join an innovative, fast-growing international group.
• Work in a creative and rewarding environment.
• Be part of a passionate team dedicated to exceptional hospitality experiences.
• Competitive package and development opportunities.