ASSISTANT HOTEL MANAGER – CAMPS BAY – WESTERN CAPE

Tych Business Solutions; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading Tourism and Hospitality company in Cape Town seeks a Front Office Manager to oversee operational and accounting tasks while ensuring guests have memorable experiences. Candidates should have at least 3-5 years of experience in a similar environment, sound OPERA knowledge, and effective leadership abilities. Competitive salaries and career advancement opportunities are available.

Benefits

Competitive Salaries

Career Advancement

Fast paced and exciting environment

Qualifications

• At least 3 – 5 years experience in the same or similar position in a 4/5 star environment.
• Sound OPERA experience.
• Strong ability to manage guests' experiences.

Responsibilities

• Manage and control the operational and accounting aspects of the Front Office.
• Ensure smooth operation of the hotel and memorable experiences.
• Balance accounts daily and manage debtors control.

Skills

Hotel Management

Customer service

Accounting

Communication

Education

Matric

Hotel Management diploma

Tools

OPERA

Micros

Job description

Client is a leading Tourism and Hospitality company. If you thrive on a company culture that focuses on growing their staff through career development and staff incentives, this is the company for you.

Position objective

To manage and control the operational and accounting aspects of Front Office, maintenance and housekeeping department and ensure smooth operation of the hotel. Ensure a memorable experience for all guests. Add entertainment value for our guests.

To succeed in this role, you will need:

• Matric
• Hotel Management diploma advantageous
• At least 3 – 5 years experience in the same or similar position in a 4/5 star environment
• Sound OPERA experience
• Micros (advantageous)

Advantages of working for us:

• Competitive Salaries
• Career Advancement
• Fast paced and exciting environment

Main responsibilities

• Liaison between Reservations and Front Office Departments
• Balance accounts daily
• Carry out daily checks f all front of house, back of house, guest areas for maintenance requirements, repairs, to ensure that these are actioned without delay
• Debtors control
• Travel platform management
• Achieve targeted food and beverage costs
• Ensure high service standards
• Follow recruitment procedures
• Regular performance appraisals
• On the job training
• Participate in progressive disciplinary action as needed
• Liaise with all departments for special offers and cross selling
• Due to the large volumes of applications received, only candidates that meet the minimum requirements will be contacted.