ASSISTANT HOTEL MANAGER – 5 STAR HOTEL – CAMPS BAY

Tych Business Solutions; Cape Town; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A leading hospitality management firm in Cape Town is seeking an experienced Front Office Manager to ensure the smooth operation of hotel departments. Responsibilities include managing accounts, conducting checks, and providing training. The ideal candidate has at least 3–5 years of experience in a 4/5-star environment, sound OPERA knowledge, and a Hotel Management diploma. Join us for competitive salaries and career advancement opportunities in a fast-paced environment.

Benefits

Competitive Salaries

Career Advancement Opportunities

Fast-paced and Exciting Environment

Qualifications

• Matric is essential.
• Hotel Management diploma is advantageous.
• 3–5 years of experience in a 4/5-star environment.

Responsibilities

• Liaise between Reservations and Front Office Departments.
• Balance accounts daily.
• Conduct daily checks for maintenance and repairs.
• Manage debtors control.
• Oversee travel platform management.
• Achieve targeted food and beverage costs.
• Maintain high service standards.
• Follow recruitment procedures.
• Conduct regular performance appraisals.
• Provide on-the-job training.

Skills

Matric

Hotel Management diploma

3–5 years experience in a similar role

Sound OPERA experience

Micros experience

Education

Hotel Management diploma

Tools

OPERA

Micros

Job description

Position Objective

To manage and control the operational and accounting aspects of the Front Office, maintenance, and housekeeping departments to ensure the smooth operation of the hotel. Ensure a memorable experience for all guests and add entertainment value for our guests.

Qualifications and Skills

• Matric
• Hotel Management diploma (advantageous)
• At least 3–5 years of experience in a similar role within a 4/5-star environment
• Sound OPERA experience
• Micros experience (advantageous)

Advantages of Working with Us

• Competitive Salaries
• Career Advancement Opportunities
• Fast-paced and Exciting Environment

Main Responsibilities

• Liaise between Reservations and Front Office Departments
• Balance accounts daily
• Conduct daily checks of all front of house, back of house, and guest areas for maintenance and repairs, ensuring prompt action
• Manage debtors control
• Oversee travel platform management
• Achieve targeted food and beverage costs
• Maintain high service standards
• Follow recruitment procedures
• Conduct regular performance appraisals
• Provide on-the-job training
• Participate in progressive disciplinary actions as needed
• Liaise with all departments for special offers and cross-selling opportunities

Note

Due to the large volume of applications received, only candidates meeting the minimum requirements will be contacted.