Assistant Hotel Manager

The Legends Agency; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A luxury boutique retreat in Camps Bay, Cape Town, is seeking an Assistant Hotel Manager/Host. This role involves welcoming guests, coordinating events, and ensuring the highest service standards. Candidates should have 2+ years of experience in a luxury hotel environment, strong communication skills, and familiarity with Opera PMS. The position offers a competitive salary in a prestigious hospitality setting.

Qualifications

• 2+ years of experience in a similar position within a luxury hotel environment.
• Valid drivers license.

Responsibilities

• Welcome guests and ensure their accommodation meets company quality standards.
• Assist with check-in and check-out procedures.
• Deliver warm, attentive service throughout the guest's stay.
• Coordinate guest requests across departments to ensure a smooth experience.
• Support the setup and delivery of high-touch events.
• Uphold operational excellence and attention to detail.

Skills

Strong verbal and written English communication skills

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Personable, organised, detail-oriented, and guest-focused

Education

Hospitality qualification or certificate

Financial qualification

Tools

Opera PMS

Job description

Join a Luxury Boutique Retreat Where Nature Meets Five-Star Hospitality
Hospitality | Camps Bay, Cape Town
Salary: R19000 - R26000

About Our Client
Our client is a leading name in the local tourism and hospitality industry, known for its meticulous attention to detail and commitment to delivering premium guest experiences. With a culture that prioritizes employee development, internal growth, and performance incentives, this company is a destination for hospitality professionals seeking long-term career opportunities.

The Role: Assistant Hotel Manager/Host
This role supports the seamless day-to-day operation of a boutique property in Camps Bay. As Assistant Hotel Manager/Host, you will be the welcoming face of the property, engaging with guests from arrival to departure. You will ensure service excellence, coordinate with internal teams, and oversee the execution of high-end events and stays.

Key Responsibilities

• Welcome guests and ensure their accommodation meets company quality standards

• Assist with check-in and check-out procedures

• Deliver warm, attentive service throughout the guest's stay

• Coordinate guest requests across departments to ensure a smooth experience

• Support the setup and delivery of high-touch events

• Uphold operational excellence and attention to detail

About You

• 2+ years of experience in a similar position within a luxury hotel environment

• Strong verbal and written English communication skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Experience using Opera PMS is essential

• A hospitality qualification or certificate is advantageous

• Financial qualification beneficial

• Valid drivers license

• Personable, organised, detail-oriented, and guest-focused