Assistant Front Office Manager (m/w) - be everywhere at once is your secret skill

GRACE LA MARGNA ST MORITZ; Parow; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An exciting opportunity awaits at a legendary hotel in St. Moritz, where you can be part of a pioneering team shaping a new era in hospitality. As an Assistant Front Office Manager, you will lead a dedicated team to deliver exceptional service, ensuring guests feel welcomed and valued. This role offers a fun, collaborative environment with hands-on learning opportunities and the chance to create memorable experiences for guests. If you are passionate about hospitality and ready to make a significant impact, this is the perfect role for you!

Benefits

F&B discounts

Sporting activities free of charge

Cool uniform from luxury brand

State-of-the-art accommodation

Qualifications

• Strong interest in hospitality and eagerness to learn.
• Ability to manage and motivate a team effectively.

Responsibilities

• Maintain high standards of a 5* hotel reception.
• Provide personalized services and resolve guest challenges.

Skills

Team Management

Customer Service

Multi-tasking

Proactive Approach

Hospitality Knowledge

Job description

Assistant Front Office Manager (m/w) - be everywhere at once is your secret skill

1 week ago Be among the first 25 applicants

Who We Need
We are looking for ambitious talents who will become the shapers of the new reborn legendary hotel in one of the most prestigious alpine resorts in the world. Are you expecting more than a job? Then let's GRACE together!

WHAT WILL YOU DO?

• Maintain highest standards of a 5* superior hotel reception
• Make sure all guests receive prompt and personal recognition
• Manage and motivate your team in order to provide a high standard of service
• Create memorable, lasting and individual experiences
• Be pro-active and outgoing
• Take ownership
• Provide personalised services
• Ensure timely resolutions of guests' challenges independently
• Take responsibility in any part of the operational process
• Have fun and broaden always your horizon

YOUR +sides

• Your smile is infectious and you treat people as if they were your best friends
• You go the extra mile to make the best first and last impression
• You are a team player and enjoy helping others
• You have a strong interest in hospitality and you are eager to learn
• You can multi-task and work in a fast-paced environment
• You lead by example and pride
• You love to try new things and go a different path
• You like to push your comfort zone to the edge
• Guests always come first to you

WHAT'S IN FOR YOU AT GRACE?

• Become a pioneer for the first hotel opening to happen in 100 years in St. Moritz in this segment
• Fun, collaborative and caring environment where people are put first
• Grace House for talents
• Hands-on learning and training opportunities
• F&B discounts & sporting activities free of charge
• Cool uniform from an international luxury clothing brand
• If needed, state-of-the-art accommodation
• And much, much more…

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Transportation, Logistics, Supply Chain and Storage