Assistant Front Office Manager (M / W) - Be Everywhere At Once Is Your Secret Skill

Grace La Margna St Moritz; Gauteng; On-site; ZAR 30 000 - 60 000; Full time

Job summary

Join a pioneering team at a legendary hotel opening in St. Moritz, where your passion for hospitality can shine. As an Assistant Front Office Manager, you will maintain the highest standards of service, lead a dedicated team, and create unforgettable experiences for guests. This is more than just a job; it’s an opportunity to be part of a collaborative and caring environment that values people first. With hands-on training and a chance to grow in a fast-paced setting, you will be at the forefront of hospitality excellence. If you are ambitious, proactive, and ready to make a difference, this role is for you.

Benefits

F&B discounts

Free sporting activities

State-of-the-art accommodation

Cool uniform from luxury brand

Hands-on learning opportunities

Qualifications

• Strong interest in hospitality and eagerness to learn.
• Ability to manage and motivate a team to provide high standards.

Responsibilities

• Maintain highest standards of a 5-star hotel reception.
• Manage team to ensure prompt and personal guest recognition.
• Create memorable experiences for guests.

Skills

Hospitality Management

Team Leadership

Customer Service

Multi-tasking

Problem Solving

Education

Degree in Hospitality Management

Job description

Assistant Front Office Manager (m / w) - Be Everywhere at Once Is Your Secret Skill

Be among the first 25 applicants

Who We Need

We are looking for ambitious talents who will become the shapers of the new reborn legendary hotel in one of the most prestigious alpine resorts in the world.

Are you expecting more than a job?

Then let's GRACE together!

What Will You Do?

1. Maintain highest standards of a 5-star superior hotel reception.
2. Make sure all guests receive prompt and personal recognition.
3. Manage and motivate your team to provide a high standard of service.
4. Create memorable, lasting, and individual experiences.
5. Be proactive and outgoing.
6. Take ownership.
7. Provide personalized services.
8. Ensure timely resolutions of guests' challenges independently.
9. Take responsibility in any part of the operational process.
10. Have fun and broaden your horizon.

Your +Sides

Your smile is infectious, and you treat people as if they were your best friends. You go the extra mile to make the best first and last impression. You are a team player and enjoy helping others. You have a strong interest in hospitality and are eager to learn. You can multi-task and work in a fast-paced environment. You lead by example and take pride in your work. You love to try new things and explore different paths. You like to push your comfort zone to the edge. Guests always come first to you.

What's in for You at GRACE?

• Become a pioneer for the first hotel opening in years in St. Moritz in this segment.
• Fun, collaborative, and caring environment where people are put first.
• Grace House for talents.
• Hands-on learning and training opportunities.
• F&B discounts & sporting activities free of charge.
• Cool uniform from an international luxury clothing brand.
• If needed, state-of-the-art accommodation.
• And much, much more…

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Transportation, Logistics, Supply Chain, and Storage