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A leading hospitality company in Pretoria is seeking a Restaurant Manager to lead operations in a fine dining establishment. The role involves overseeing staff, maintaining service quality, and ensuring customer satisfaction through a high-quality food and beverage experience. The ideal candidate will have substantial experience in the restaurant industry and relevant qualifications, including wine steward accreditation. Join a committed team focused on delivering exceptional service.
Lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Responsibilities include maintaining the restaurants revenue, profitability and quality goals.
Ensure efficient a la Carte & fine dining restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
Must be able to run the kitchen pass and manage front of house for a 60-seater restaurant.
Deliver exceptional wine paring service to guest as an accredited wine steward or sommelier.
Oversee the dining room, check-in with customers and balance seating capacity.
Maintain working knowledge of employee handbook, policy and procedure manual.
Providing a high quality and consistent service to both internal and external customers
Extensive knowledge about the products in circulation that are on offer.
Maintaining hygiene in back of house areas, Kitchens and storerooms.
Adhering to a high level of cleanliness in front of house and back of house food and beverage areas.
Ensuring that operating equipment is looked after packed away in the correct manner and locked away if necessary.
Maintain a high level of personnel hygiene, appearance.
Work safely, adhering to all hotel health and safety precautions.
Attend hotel and / or departmental meetings and training sessions when necessary
Maintaining a cleaning schedule for fridge seals, cupboards, glasses, coffee machines and general.
Disposal of waste before, after and during events or the opening and closing cleaning down procedures
Requirements : Matric.
Hospitality Diploma
At least 5+ years fine dining Restaurant / F&B experience.
Wine steward or sommelier accreditation or similar.
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Need management skills and experience in both front and back of the house. Familiarity with restaurant management software.
Strong Beverage & Wine knowledge.
Computer knowledge and experience in MS office programs.