Assistant Food & Beverage Manager

Phoenix Recruitment; Cape Town; On-site; ZAR 350,000 - 450,000; Full time

Job summary

A leading hotel recruitment agency seeks an experienced Assistant Food & Beverage Manager for a 5-star hotel in Cape Town. The role involves managing the F&B function, ensuring guest satisfaction, and maintaining service standards. Ideal candidates should have over 5 years’ experience in a similar role and a tertiary qualification in F&B Management.

Qualifications

• Minimum 5+ years’ experience in a senior F&B role within the hotel industry.
• Broad hospitality experience.
• Computer literacy required.

Responsibilities

• Assist in managing the Food and Beverage function within the hotel.
• Contribute to the annual business plan for the F&B department.
• Ensure compliance with laws and regulations related to F&B operations.

Skills

Interpersonal skills

Communication skills

Analytical skills

Time management

Problem-solving

Decision-making

Teamwork

Attention to detail

Education

Grade 12

Tertiary qualification in F&B Management

Tools

Micros

Opera

Job description

SUMMARY: Large 5-star hotel in Cape Town is seeking an experienced, people-centric, and professional Assistant Food & Beverage Manager.

• You will assist the Food and Beverage Manager in managing the entire Food and Beverage function within the hotel.

POSITION DETAILS: Responsibilities include:

• Contributing to the development and execution of an annual business plan for the F&B department, including marketing and budgeting.
• Assisting in preparing the department's financial budget with input from the General Manager.
• Fostering loyalty, trust, and respect within the F&B team through transparent, consistent, inspiring, and motivational leadership.
• Familiarity with hotel and company policies, loyalty programs, audits, service measurement programs, and merit awards. Participation in induction and refresher training.
• Maintaining professionalism, maturity, and emotional intelligence at all times.
• Creating a departmental environment focused on staff development and job satisfaction to promote employee loyalty.
• Contributing to achieving the department's year-to-date profit goals.
• Participating in resource generation opportunities.
• Sharing responsibility for revenue control and the department’s financial performance and sustainability.
• Ensuring compliance with laws, regulations, licenses, and policies related to F&B operations.
• Maintaining service and hygiene standards across all outlets.
• Producing reports on departmental operations.
• Controlling food, beverage, and labor costs within set norms.
• Ensuring guest satisfaction through excellent service.
• Maintaining appropriate staffing levels.
• Developing and maintaining client relationships and sourcing new clients.
• Assisting in menu development, pricing, and achieving sales and profit targets.
• Conducting employee appraisals and managing performance.
• Producing accurate reports and scheduling regular stock takes, including consumables and equipment maintenance.

Requirements:

• Grade 12
• Tertiary qualification in F&B Management
• Minimum 5+ years’ experience in a senior F&B role within the hotel industry
• Broad hospitality experience
• Computer literacy, including Micros and Opera
• Strong interpersonal, communication, analytical, time management, problem-solving, decision-making, innovative, teamwork, and attention to detail skills