Assistant Executive Housekeeper

The Capital Hotels, Apartments & Resorts; Johannesburg; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading hospitality group in Johannesburg is looking for an Assistant Executive Housekeeper to oversee the Housekeeping department. The ideal candidate will have 1-2 years of relevant experience, strong leadership skills, and a commitment to exceptional guest service. Responsibilities include managing staff, ensuring operational efficiencies, and maintaining high standards of service. Relocation costs will be the candidate's responsibility if they reside outside the city.

Qualifications

• 1-2 years of experience as Assistant Executive Housekeeper in a 4-star environment.
• Hands-on problem solving approach and ability to remain calm under pressure.
• Customer service driven with outstanding communication skills.

Responsibilities

• Take responsibility for the profitable operation of the Housekeeping department.
• Act as second in charge to the Executive Housekeeper.
• Provide effective and efficient services to all guests.

Skills

Problem Solving

Leadership

Communication

Attention to Detail

Education

Matric

Hotel Management Qualification or Similar

Job description

Overview

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

Why Work For Us

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description

The Assistant Executive Housekeeper will take full and sole responsibility for the profitable operation of the Housekeeping department, including the employees, and effective and efficient services to all guests and will act as second in charge to the Executive Housekeeper.

Minimum Requirements

• Matric
• Hotel Management Qualification or Similar
• 1 - 2 Years Assistant Executive Housekeeper experience within a 4 Star environment
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Strong leadership and organizational skills
• Ability to drive change and to look for operational efficiencies/synergies
• Customer service driven with outstanding communication and active listening skills
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable/Professional appearance and well spoken
• Team Player who leads by example

Proactive in approach

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.